Tesla Supercharger

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Address: 530 NJ-17, Paramus, NJ 07652, USA

Phone: (201) 225-2544

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State: New Jersey

Zip Code: 07652

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Reviews

I felt like I knew more than the people working there. I love the company but I like to see excitement when employees describe the company. I felt that employees were more like "it's a Tesla need I say more" , I for one need someone to engage me in conversation and get me over the $90k price tag even though it's worth it, it's still costly but that doesn't mean everyone can see the value and can afford the model S so instead you should have brought up the model 3. I just think better training I bet you would excite more potential clients and make them into long term believers. 

 8 years ago (09-08-2017)

Easy fast very helpful service dept.  I had a customers roadster. They stayed late to charge me enough to get the vehicle back to my shop for paint protection film installation as we just moved to a larger location and do not have the high voltage plug set up yet and the roadster's are not able to use the outside superchargers.

 8 years ago (05-09-2017)

The place is simply awesome and so are the cars. It's almost like taking a horse and buggy and trade it in for Model T Ford back in the day.

 8 years ago (23-10-2017)

Very convenient location, always several available parking spots. I wish they would make a walkway to go to the shopping center next door so you don't have to use route 17 as a sidewalk.

 8 years ago (31-08-2017)

We Tesla owners don't need a spare tire, because we're told we can call roadside assistance who'll come running to replace the tire🤔
But after hitting a pothole with my 22" tires, which are known to just rip at the slightest pothole,  I called Tesla, they said they don't have a tire for me, and will instead tow the vehicle to this service center😠. so no car.
I get a call in the morning from the service center that they wouldn't replace my tire, because I have scratches on the wheel and dents on the back bumper, I will first have to go to their body shop to fix it.  I begged them that I need the car for the weekend, to deaf ears, they said I have to take it to the body shop to fix the blemishes, and only then will I get a tire replacement.
I said, OK I will tow it to a tire shop, but can I at least get the loaner tire that you promise, they wouldn't budge😠
I will use AmEx Roadside Assistance, and try to avoid this bait and switch service center.

      
      
      
 8 years ago (04-08-2017)

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