The Car Store Saint Charles

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Address: 3732 W Clay St, St Charles, MO 63301, USA

Phone: (636) 946-8800

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State: Missouri

Zip Code: 63301

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Reviews

I've bought two cars from this place and I am currently in the process of a third.  I see some people choose to only say negative things about their experience.  It's sad to see because all three of my encounters with them have been exactly what I would expect from a small business,  very attentive personal service.  I think The Car Store is a very reliable place to get a quality used car and the prices are reasonable.  Remember people, you get what you pay for.  Don't go looking for a $2000 car on Craigslist, a used car lot, or an individual and expect it to look and drive like a brand new car!   This place has lots of great used cars ,  and if they do have an issue they take care of it!   They even offer for you to take the vehicle to your own mechanic and have it checked out if you'd like.   You can't really ask for more than that!    Top notch used car lot as far as I'm concerned!   Nice selection of cars to choose from in various price ranges!  Keep up the good work Car Store!

 8 years ago (18-03-2017)

Told me they put a new clutch in the car I bought from them. Just had it replaced and was told it was the original clutch. They lied. Buyer beware.

Update: the day after posting this review I received a call from the car store, telling me that they had a receipt, and that they did replace the clutch, but that that it was a used clutch. Who puts a used clutch in a car?   Just seems even more suspicious to me. I paid over market value for the car because I was told it had a new clutch. I've had the car for less than a year and I don't drive it hard.

 8 years ago (19-05-2017)

Visited the Car store not to long ago.The lot was great, and had a very satisfying selection.  They happily answered all my questions and were very helpful throughout the whole process. Never did i feel like they were being pushy or trying to sell me on a car i did not want. I highly recommend this place based off my experience.

 8 years ago (14-10-2016)

DO NOT GO HERE TO PURCHASE A CAR!  I saw a Toyota Avalon on Craigslist and drove from St. Louis to check it out. Took it for a test drive and the tire sensor light was on. Karen told me it was because it was a "cold" day and there was no problem with the air pressure sensor system. Trusting her word, I purchased the vehicle. Upon examining the paperwork, that was provided on the car, Karen had taken the car to get new tires and service center/tire store, noted that the sensor system on the right rear tire needed repair ($144). So of course she didn't fix it, but chose to misrepresent the condition of the air sensor system. She even said again at the signing of the paperwork that it was the cold air and her own car's air sensor system light was on. Additionally, the last 3 pages of the CarFax were missing. I purchased a CarFax, at my expense, to find out the car had failed the emissions inspection and then passed the inspection, 2 days later, by some miracle - since no mention of what was repaired to make it pass inspection. And the kicker was that the emissions inspection expired 2 days after I purchased the automobile!  So I had to make the repair and have it inspected again before I could register and title the car. As if this was not enough, while the car was at the dealership getting the air sensor system, I was informed that the front brakes were totally shot and would not pass inspection, and the battery is the wrong size for the car!  So, $856 later, my car was finally able to pass inspection. As a customer, I forgot the first rule of purchasing a used car,  BUYER BEWARE!!! 

 8 years ago (31-01-2017)

Love this place!!! Worked with my credit and income to approve me for a Toyota avalon! Great price, great car! Love the staff! I will send everyone i know here

 8 years ago (28-11-2016)

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