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Reviews, get directions and contact details for The Westin New York at Times Square

About

The Westin offers a calm oasis amid the hustle and bustle of NYC. The newly renovated hotel is Green Seal certified and boasts Foundry Kitchen and Bar.

Address: 270 W 43rd St, New York, NY 10036, USA
Phone: (212) 201-2700
State: New York
City: New York
Zip Code: 10036


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Multi entrance hotel which sits above a private restaurant. You can enter the restaurant from the 1st floor within the hotel. From street level you enter the hotel where there is a concierge desk and a locked room for left luggage. Ride the escalator to the reception area which is spacious and welcoming. The room was adequate for our family of 4 with in room safe and a large bathroom. Modern fittings and a comfy bed were a delight. The rooms don't have the wow factor but the location on Times Square is what your paying for. The fact that we was so central in New York made travelling to various locations a breeze. Most of which were in walking distance. Other locations easily accessible via the subway which was just a block or 2 away. Overall the stay was without problems. The hotel is ideal for a short stay.
7 years ago (03-04-2018)
It was a very very nice hotel. I loved staying there. The views from the window were amazing and the room was just beautiful. It was the perfect place to walk home to through times square after our daily adventures. However, I encourage everyone not to get room service. The food was not very good. But other than that, I really enjoyed my stay and would go again.
7 years ago (17-03-2018)
I stayed here for business purposes. It is in an excellent location in Times Square. That may be great if you're there for tourism, or to be centrally located, but maybe not as great if you're looking to get away from the crowds (it was perfect for me). As for the hotel staff, they were very courteous and professional. They upgraded me to a junior suite, which was great. Also, they had cheese/bread and a bottle of sparkling water in the room for my arrival, which is always a very good touch (I'm Platinum 50-75 annually). It is great to see the platinum recognition, since many hotels rarely upgrade me. As for the bed, it was comfortable. On par with other Westins - I would assume that most use the same bed. The only area of improvement is that the elevator broke while I was staying there. This created a massive hassle to go up/down - we had to end up using the service elevator, which took forever since they placed me on a high floor. This is probably an anomaly, but still painful nonetheless. I would definitely stay at this hotel again when the prices are low (they skyrocket when tourism goes up). Well done.
7 years ago (11-04-2018)
I stayed here for New Years and man what a disappointment. For how pricey this hotel is, I expected a lot better. I know this is New York and this city is not exactly known for it's customer service or cleanliness but, really? Our "double bed" room had some of the smallest beds I've ever seen in a hotel, the room itself was incredibly small, the sheets on one of the beds were stained and DIRTY and the other bed had a huge hole in the middle. Also, I guess the front desk kept messing up and assigning our room to people so we would have people trying to come in to our room all throughout the night. Don't even get me started on all the noise from the hallway... all in all, definitely would not recommend for the price and doubt I'll stay here again.
7 years ago (16-03-2018)
Amazing location. Great hotel. Early check in was great too. The breakfast was good but really crowded and very expensive. No refrigerator or microwave in the room. Bathroom door was super heavy.
7 years ago (04-04-2018)
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