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Reviews, get directions and contact details for Toga Bike Shop

About

www.togabikes.com
Toga Bike Shop is celebrating over 49 years of serving cyclist. NYC's largest and oldest bike shop.

Story

www.togabikes.com

TOGA BIKES - WESTSIDE

Store Hours: Mon-Fri 11-7, Sat 10-6, Sun 11-6

110 WEST END AVE
NEW YORK, NY 10023
Phone: 212-799-9625
Fax: 212-799-2834

GOTHAM BIKES - DOWNTOWN/TriBeCA

Store Hours: Mon-Sat 10-6:30, Sun 10:30-5:00

101 READE ST.
NEW YORK, NY 10013
Phone: 212-732-2453
Fax: 212-732-2247

Address: 110 West End Ave, New York, NY 10023, USA
Phone: (212) 799-9625
moc.sekibagot@selas
State: New York
City: New York
Zip Code: 10023


Opening Hours

Monday: 11:00 AM – 7:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 8:00 PM
Friday: 11:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Called in to make sure my bike would be ready to be picked up before traveling to get to the store. Upon arriving, told it wouldn’t be be ready until the following day. This is three days after they verbally agreed to have it done. Worth looking for other options for more accountable service.
7 years ago (19-03-2018)
Gino was great on helping us to buy a new bike for our 9 year old son. Good service and timely delivered in our hotel.
8 years ago (21-12-2017)
Ezra was super helpful. Don't know much about bikes, was buying my first one and he gave me great advice and was honest about what I needed. A lot of reviews on here speak to poor service and I can say it's just a small store that gets busy and can't help everyone at once. I'd recommend this place if you need anything bike related and have a little patience. Nice to still have businesses like this in New York.
8 years ago (25-06-2017)
I like the store as they have awesome products but was disapointed not to say annoyed with staff trying to scam me.Had purchased quite a few products in there. I've broken my shimano dura ace chain on my ultegra chainring after 5000 miles.Make no mistake I love cycling and read and search a lot about everything cycling related.I know loads of mechanics and some really professional good ones.I can do all sort of services on my bike myself but since I moved to NYC I have no space to have cycling tools or equipment so unfortunately everytime I need something else apart from regular lube and cleaning I have to rely on bike shops. Anyway, after buying a new chain which they of course charged me top dollar plus instalation as I had no other option to continue riding on that day, the sales guy told that I needed to immediately replace my ultegra crankset as my chain had destroyed my chainrings.I acted surprise but decided to play his game so I've listened to his claims.He came up with all this technical explanation that the teeths had worn out completely and needs replacement urgently and that it was my luck day since they only had one left at the store for $170 bucks plus tax. At no point, he suggested I should only replace the chainring that cost around 20 bucks but instead that I should replaced the entire crankset.I am not sure why I would need to replace the crank arm as well apart from the waste of money.While he was talking, I check the distance between my new chain and the rings and it was all the way to the end, meaning had no gaps therefore it was absolutely fine.I also rode the bike twice since and my new chain is perfectly fine with my still long way to go ultegra 6800 chainrings. The bottom line was that if you do not know much about mechanics they will scam you try upselling stuff you do not need.Be careful.
8 years ago (16-10-2017)
Very rude staff whisked my bicycle away while I wasn't looking and overcharged me for both labor and a bike tube. $18! For something I could've fixed myself. Definitely avoid if you have other options
8 years ago (07-09-2017)
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