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Reviews, get directions and contact details for Trek Bicycle Madison East

Story

Madison bike shop featuring Trek and Electra bicycles, cycling gear, cycling apparel, bicycle service and repair and group rides. Come share the ride with us!

Address: 1706 Eagan Rd, Madison, WI 53704, USA
Phone: (608) 442-8735
moc.nosidamerotskert@tsaeofni
State: Wisconsin
City: Madison
Zip Code: 53704


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
After visiting two other local bike shops for my son’s new bike we ended up at the Trek Store. From the second we walked in we received exceptional customer service from very knowledgeable staff. Within an hour we had all of our questions answered and a new bike purchased and fit. Two years later I was ready for my first road bike (coming from a fitness hybrid). Again, for some reason, we tried another shop where we didn’t get our questions answered and were basically left to wander around on our own. We went to the Trek Store again, and again received spectacular service. This was a big dollar purchase for me, and I wanted to learn everything I could to ensure I was making a good choice. The manager worked with me several times over a couple week period, responded promptly to calls and emails, and even brought in his personal bike for me to test ride when the store didn’t have that model in my size. I ended up ordering a bike and absolutely love it, and loved the experience as well. I can say that I will never bother going to any other stores in the future since Trek spoiled me with great customer service, and I’m now a loyal customer.
8 years ago (25-12-2017)
This is the best shop in Madison. Bryce will get you bike to work like it is new. Great group of employees always treat you well
7 years ago (16-03-2018)
Attentive and knowledgeable staff assisted me with accessories for my bike and finding the best bike for my grandson. I highly recommend Trek East for making an educated choice in a bike and accessories for your bike.
7 years ago (05-04-2018)
I'm really happy with my spur of the moment purchase of a 2017 Trek 520 disc on closeout. Great bike at a great price. At 200 miles I've had to adjust brakes and rear derrailleur. The bar wrap is coming loose on the left side because they wrapped it backwards ( they didn't reverse the wrap on the left side). So far, very happy. Whoever built it needs to learn the finer points. I will probably replace tires and saddle, bit other than that, this is a great bike.
8 years ago (24-09-2017)
Fast service, friendly. This is /the/ place to go for service.
7 years ago (10-03-2018)
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