United States Postal Service

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Address: 180 S 100 W St, Pleasant Grove, UT 84062, USA

Phone: (800) 275-8777

Website

State: Utah

Zip Code: 84062

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Reviews

They constantly loose our packages. We have lost three in the past two weeks. If you have Amazon Prime using a USPS delivery, then Amazon's promised delivery dates have no merit. USPS in Pleasant Grove can't distinguish a printed 8 from a 4. They will not conduct thorough enough investigations to see where your lost package is located and will not reimburse for loses due to their error. Don't order something expensive using their services.

Currently in line for 30 minutes not because of the line but because the employee wants to talk about the current Haitian leaders and anything else that comes to mind. This is not only a reflection on the poor work ethics but fireable management. 21st NOV 2017 morning. Now USPS knows who to investigate for waste and abuse in their fraud waste and abuse policies.

 8 years ago (21-11-2017)

The employees that work here have A+ customer service skills. The old guys, especially the guy with the long beard, make me smile every time I come in. Give them a raise. They're the reason I prefer to come in to send my mail; I even go out of my way to drive up to PG to send mail. 

I contrast to many other reviews, I've never had a lost package. In fact, I've had people switch around the numbers on my address when sending me mail, or, some shippers just put my name and city with no house number, and this office still was able to get it to me.

 8 years ago (22-09-2017)

I called and asked them to hold an important package for me so i could pick it up before i left for work. I live next door to the post office and my mail man doesnt come till late afternoon. I was told it would be hold, but they sent it with the carrier anyways. NOT happy about my experience with them!.

 8 years ago (27-11-2017)

These people are idiots or something. Completely incapable of working at a federal level. Slow and unhelpful deliver to addresses that don’t even exist. Very rude lady manager

 8 years ago (18-12-2017)

Absolute incompetents who don't seem to care when they lose things. I wasn't home when they tried to deliver a package, so I went to the post office the next day to pick it up as per their instructions. They couldn't find it. I tried again the next day, and the next day; they still couldn't find it, and they' hadn't been able to contact the carrier. Five days after the delivery attempt they finally talk to the carrier, and he/she has no clue. After four days of bureaucratic hell they don't have the decency to acknowledge that they've lost the package -- instead they give me the number of consumer affairs and tell me to complain to them... so I have to waste even more of my time on the phone with more bureaucratic runaround!

 8 years ago (31-07-2017)

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United States Postal Service

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