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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 24875 Novi Rd, Novi, MI 48376, USA
Phone: (248) 349-3152
State: Michigan
Zip Code: 48376


Opening Hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 8:30 AM – 3:00 PM
Sunday: Closed

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Reviews
I've never really had a major issue waiting in line or getting my mail when I get a "box full" notice. But I think the more important experience I've had is that when 3 packages went missing, I called the office and Ashley was extremely friendly and helpful. She called me with updates each day until it was finally determined that my packages were most likely stolen. You don't get that kind of care from a place that "doesn't understand customer service", as other reviewers have asserted is the case with this office.
8 years ago (22-09-2017)
I mailed a package to California from Marysville, MI and it got there in 4 days. I mailed a card to Novi and it's been over 2 weeks and still hasn't made it there...I don't know if it ever will.
7 years ago (04-01-2018)
I really like the staff at the counter! There's three that I see often and they've always been so nice and professional.
8 years ago (14-08-2017)
My girlfriend works too late, you guys need to hire more staff, this is rediculious!
7 years ago (09-01-2018)
Guy at help desk was very friendly. Great customer service. It was very quickly even though there were many people in line. Happy happy 😊
8 years ago (11-05-2017)
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