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United States Postal Service

  1. Central LA
  2. Hollywood Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 1125 N Fairfax Ave, West Hollywood, CA 90046, USA
Phone: (800) 275-8777
State: California
Zip Code: 90046


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Reviews
This is the ONLY post office I have ever been to in my life that actually was out of stamps! Pretty much the only thing they do really...sort of like a restaurant being open but once you wait in line for an hour for a table the waiter tells you they have no food to sell you! You know this is a government post office because all the employees are black women checking their phones or talking to each other while the line grows longer. They have also been out of money orders on 3 separate occasions. Sure they will tell you where you can get them...another post office but pretty much not the point. Terrible customer service...in fact, there is no customer service.
8 years ago (01-04-2017)
Listen, most post offices are understaffed and under supported. But the result is poor customer service and late/lost items. However, my empathy for them doesn't change my experience. While I'd like to think low ratings would gain the attention of management, I'm pretty sure The United States postal service doesn't care two bits about ratings.
8 years ago (03-04-2017)
I thought they were very courteous and helpful. Maybe not the most bubbly people in the world can you blame em? Still very helpful and nice.
8 years ago (10-05-2017)
As awful as everyone says it is. I waited in line, and when it was my turn I realized I forgot a line in my return addy. Instead of just handing me the pen I could see behind the counter, the clerk directed me to the pens at the packing station. I turned around, grabbed a pen, walked back and the nasty lady closed the window in my face. From now on I'm shipping UPS. F this place.
8 years ago (20-06-2017)
I've been doing logistics for a small vintage film poster business as well as personal assistant postal runs for seven years now since moving to Hollywood. I'm only writing to rebuke all these reviews about "nasty attitudes" and "poor customer service". First of all, this location is in the middle of Hollywood; primadonas and wannabes abound. I've seen such impatience and hostility from customers that I understand why the ladies here don't take any mistreatment! And rightfully so because most people who end up making a scene are NOT PREPARED, have no clue what they need, and really are inconsiderate when they are addressed as people and not special snowflakes or aspiring models/actors/artists/whatever. The amount of egotistical and ignorant customers this location sees daily is staggering. I've never been disrespected, and only once was there a mistake with a mailing and it was partially my fault. I don't know what the point of writing reviews for a post office is, but I've never had a problem that could not be resolved by communicating with RESPECT. You can only push people so far before they build up a resistance to such negativity. I love coming here, they know me by name and make me feel welcome.
8 years ago (23-02-2017)
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