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United States Postal Service

  1. California
  2. California Post Office
  3. Hollywood Post Office
  4. Burbank Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 2140 N Hollywood Way, Burbank, CA 91505, USA
Phone: (800) 275-8777
State: California
City: Burbank
Zip Code: 91505


Opening Hours

Monday: 9:00 AM – 6:30 PM
Tuesday: 9:00 AM – 6:30 PM
Wednesday: 9:00 AM – 6:30 PM
Thursday: 9:00 AM – 6:30 PM
Friday: 9:00 AM – 6:30 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Update Info
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Reviews
Anytime I have tried to call this post office it is constantly busy. It seems no one here answers the phone. The phone is in a constant busy signal which is not logically possible so one can only conclude they purposefully do not answer it. If I could give it 0 stars I would. Not professional nor should this be tolerated as it is poor business practice. The management and/or employees who participate in this practice should be reprimanded for incompetence. Very disgraceful. I would use a different post office or UPS/FED EX first for my postal/shipping needs.
9 years ago (19-10-2017)
This is the worst office to come to. I spoke with elaine and her answer to my question was i can't help you. Asked to speak with supervisor and she replied they did not have one. So i told her that response was unacceptable, which then she replied give me a minute. After 25 min Mary came out taking her sweet time while an edelry lady and I where waiting to talk to a supervisor. Her response to the lady and me where the same i can't do anything. That type of attitude and service is not appreciated specialy when they feed there family from our tax money. Avoid this office if you can time to use other logistics companies.
8 years ago (14-02-2018)
Whenever I go to the Burbank Post Office on Hollywood Way, I am in and out in less than five minutes. I have never seen employees at the Post Office hustle like they do here. They have trained me on how to use the kiosk, so I can get in and out even quicker. I appreciate everyone here and all that they do to expedite me through the line. Plus they are always smiling and willing to help me. Thank you for everything you do!!
9 years ago (14-08-2017)
The USPS is not paid for by tax dollars any more. Getting your mail is a privilege not a right. The USPS is a company run by human beings, human beings make mistakes, no one is perfect. The vast majority of USPS employees want your experience to be positive, carriers are not intentionally trying to damage or slow down your mail. Postal carriers are breaking their backs in the heat, cold and rain hauling your heavy packages up and down stairs and hills every single day. USPS carriers work Saturdays and Sundays to make sure your packages are delivered in a timely manner. Carriers frequently walk 5 to 15 miles a day. Mail carriers put their lives on the line every day to make sure you get your mail delivered. A simple "thank you" can go a long way sometimes. Blowing up on an online forum or review site because you didn't get one package delivered on time is completely unfair and inconsiderate of the massive amount of work that the USPS does every single day for their millions of customers. The vast majority of complaints I am seeing on here may be caused by errors on the customers side. #1 Make sure the address is 100% accurate. If you don't include the apartment number, suite number or complete and accurate address (North, South, East, West, etc.) it will probably be held at the office for a few days while the carriers try to locate the correct address or sent back to sender if they are not able to locate you. Sometimes packages end up on the wrong route and will be delayed. The USPS does not guarantee delivery time on any of their mail except Express mail. If you are sending something that absolutely must be there at a certain time send it Express mail. #2 Check your mailboxes regularly. Your mail will be held at the post office for a few days and then sent back to the sender if your mailbox is full. Mail carriers cut their hands, jam their fingers and sprain wrists trying to put mail in mailboxes that have not been checked properly by the customer. #3 If you move or go on vacation talk to your mail person, go online or go to the office and let the USPS know. Your mail may be held at the post office for a few days and sent back to sender if you do not let the USPS know ahead of time. #4 If you order an extremely over sized package do not be surprised if you have to go pick it up yourself at the post office. The mail carriers vehicles are the size of a small pickup truck bed. Large packages can take up to 40% of the truck space and keep the carrier from loading the rest of their days mail safely and securely.
9 years ago (04-07-2017)
Better than most post offices. Friendly service. Clean. No complaints except they don't serve fine wine or foot massages. ;-)
9 years ago (13-09-2017)
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