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United States Postal Service

  1. Nevada
  2. Las Vegas Post Office
  3. Nevada Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 1801 S Decatur Blvd, Las Vegas, NV 89102, USA
Phone: (800) 275-8777
State: Nevada
Zip Code: 89102


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Reviews
Sent a family heirloom, BONE CHINA, to my Uncle on PA. This office mailed my Bone China to..... CHINA!!! This was 2 months ago, still haven't gotten it back. Don't know where it is, neither do they. I called the hotline to find out that the case opened has been closed, though I gave them my email and phone number for updates; heard nothing. Wanted to speak to a person instead of the circular computer system that loops me back to the beginning menu for everything. Finally got on hold to speak to a representative to find out there's a 1hour and 50 minute wait. USPS is a joke!
8 years ago (24-10-2017)
My daughter purchased a book from Amazon for a College class. The package was supposed to be delivered on Wednesday, but never arrived. Thursday when to the post office to see if it was there, nothing. On Friday the postman dropped off a empty package - no book. Filed a claim with the Post Office which was denied. Don't go to this place.
8 years ago (22-08-2017)
Gentleman that works at this location,(Black Gentleman not wearing a name tag) has no Customer Service skills whatsoever. I came into office to mail a media mail package that I cannot purchase at the kiosk, and it was 5:01 pm, but the doors were still open and he would not let me stay....he said that they were closed and that he had to service all the rest of customers,which were 4 people, and there were 4 postal workers on staff. I asked nicely if he would please accommodate me as I needed media mail....he wouldn't budge and said "the doors should be closed and locked",in which I responded that I was already inside. I thought to myself it wasn't my fault he has not locked the doors on time, and I was already inside! He proceeded to shoo me out of the office. While I was at kiosk, another female patron asked him if she would please let her pick up a package, she came from Henderson and it was a package from her son in boot camp of the military. He had no sympathy, nor any respect for military family members, as I see it. I am upset as they are employed by the federal government, in which my taxes go to pay for their services, I suppose to ask for an accommodation in this particular situation was just too troublesome for this gentleman. Wow is all I can think to describe his demeanor and lack of customer service.
8 years ago (27-06-2017)
They never answer the phone. Don't know what's up with that. But it wasn't too busy when I went down there (around 1pm) and they were super helpful and friendly. Just wish they would pick up the phone
8 years ago (08-09-2017)
This post office is impossible to contact. I have spent hours on hold trying to reach them to find a package their driver did not deliver to my business on a Sunday as guaranteed. They claim the business was closed even though I saw the driver slow down at the wrong gate and then continue on without delivering the package. Trying to follow-up with them after their driver made a mistake is next to impossible. Net time I will request that they use any shipper other than USPS. I am able to contact a service representative to resolve basic issues.
8 years ago (21-08-2017)
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