University Auto

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Address: 11615 Woodward Ave, Detroit, MI 48202, USA

Phone: (313) 868-3333

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State: Michigan

Zip Code: 48202

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Reviews

Best mechanic shop the boss is a good guy give fair price trust me ull get out of the place with a happy face

 9 years ago (15-08-2016)

Ive was going here to have my car repaired but they do a shotty job at best. The last time my car was there I was getting 2 hub bearing, a control arm, new tires and a wheel alignment done. When i received my car back, one of the wheels was still shaking. So I took it back up there. A mechanic checked it out. He said he could see nothing wrong with it. So i left. The wheel was still shaking. So i brought it back again. They said it might be a bent rim. They said they would replace it at their expense. He said they would order it and call me back the next day. Its the next day, i recieve no call. Im like ok maybe it hasnt come in. The next day rolls around. No call. So i call them. He said it hasnt come in yet. A week has passed. No call no nothing. So i go up there. They never ordered the part in the first place. So i asked to speak to the manager. He said he wasnt in. But he told me he would order the rim today. He didnt. Another 3 days passed. I went back up there. No rim talked to the manager. He knew nothing about a rim. Needless to say, i never went back up there. 

 9 years ago (26-06-2016)

Best service I have tried other people in the area but after i got my service done with university auto I recommend them 
They change my truck engine in tow days 
Other shops want to charge me more and needs 10 days 

 10 years ago (13-06-2015)

Great service 

 9 years ago (16-12-2016)

On October 6, 2012, I took my car to have inner and outer tie rods installed. While there, they suggested a steering u-joint and an alignment. I chose to have all of that done and the prices were fair.

After they finished, I noticed one of my lug nuts was missing. Not only that, but the wheel stud that it was on was broken. It's not so bad they they broke something, but that they (their mechanics) broke it and didn't tell me. How can you trust that?

I had to come back two days later for them to replace the stud and lug, but they replaced the lug with some crap, not the OEM lug that was there. They told me to go buy the right one and they'd reimburse me.

1. Broke my property.
2. Didn't tell me.
3. Didn't repair the broken property to the level that it was at when I brought it there.

I'll never go to them again.

 13 years ago (13-10-2012)

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