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University Tire & Auto Centers - Pantops

  1. Virginia
  2. University Car Repair

Reviews, get directions and contact details for University Tire & Auto Centers - Pantops

About

Since 1995, University Tire & Auto Center has serviced the automotive repair, tire and wheel needs of customers in Charlottesville and Ruckersville, VA.

Story

Over the past 20 years we have expanded into SIX locations in Charlottesville, Orange, and Ruckersville. At every University Tire & Auto Center location, we offer a full line of competitively priced tires from the industry’s leading brands, like MICHELIN®, BFGoodrich®, and Uniroyal®. Our ASE-certified technicians are trained to accurately diagnose and repair automotive issues while providing you with honest customer service. University Tire and Auto Center Inc. is locally owned and has been a family operated business for 20 years.

Address: 140 Newhouse Dr, Charlottesville, VA 22911, USA
Phone: (434) 979-2300
moc.otuadnaeritytisrevinu@ofni
State: Virginia
Zip Code: 22911


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Reviews
I used to use University Tire for tires and oil changes all the time when I lived and worked in Charlottesville. We have moved over the mountain so I had not used them in a few years. I do still work in Charlottesville and on the way to work on June 1st I realized my inspection had expired the previous day. I dropped the car by University to have it inspected. They shuttled me to work and then about 11:00AM I got a call that I needed almost $700.00 worth of work to my car for it to pass inspection. Something did not sound right so I allowed them to reject the car. I picked it up and took it to the mechanic that works on the car but does not inspect. When I showed him the list he questioned the repairs and gave the car a quick look. He did not see the need for the repairs. He recommended I take that car elsewhere to get it inspected. I did and the car past no problem. I have read through the reviews and this seems to be a recurring theme for this shop now. It’s a shame they used to be a good shop, but I won’t be back.
8 years ago (05-06-2017)
This place usually is pretty good, but don't rely on their shuttle service. Most of the time when I call earlier in the morning, they don't have a shuttle driver. Today, I dropped off my car at 12:30pm. They told me it would be 4 to 5 hours because they were backed up. I said that was fine because I didn't leave work until 4:30 or 5. I made sure that they could pick me up when it was done, waited a few minutes for them to get the shuttle around and they took me to work. I called at 5:30pm and they said my car was next in line. I called back at 6:15pm. They said they were finishing up on the car and that I could start that way. I told him I was promised a ride and he said he didn't have anyone to come get me. He said he would try to find someone and call me back. At 6:35pm, he called and said he had someone on the way. I like and trust this company, but the shuttle could be more reliable.
8 years ago (20-12-2016)
I was in Charlottesville when my oil light came on (I'm from out of town) late on a Friday afternoon. Even though the place was quite busy and I had no appointment, Travis offered to take a quick look at the car for me. I'm ashamed to admit it's been so long since I personally checked my oil that I was reading the dipstick all wrong. He pointed out that even though there was oil on the dipstick that it was essentially bone dry. He then put in some oil I had with me, and when that still didn't fill it, added more from the shop's supply. He then pointed out that the battery that AAA had installed two days earlier was the wrong one for the car (the posts were in the wrong place), which was causing issues with the placement of the rod for my hood. Anyway, this was valuable information that I'll be using to get my money back from AAA hopefully. In any event, Travis kindly did all of this without accepting payment from me. I was extremely grateful for the help, and wanted to let the folks at University Tire & Auto know that his courtesy was very much appreciated (especially after just having been given obviously bad service by AAA). I'd recommend them to anyone.
8 years ago (26-02-2017)
This was a very pleasant experience. I called with an emergency situation and they saw me immediately. I had new tires put on while I waited and they couldn't have been any friendlier. Would recommend to anyone!
8 years ago (07-03-2017)
University Tire on Pantops worked overtime to help get our truck on the road...they were thoughtful, thorough, caring and professional. They found a problem that another mechanic overlooked and corrected it giving a smooth, tight ride with no front end issues. Jamie, the manager and Travis have been especially kind and helpful. Further, I was quoted $110!! And then $65 for a standard oil change by two other local mechanics for my Fiat 500...University Tire did it for $18! Lastly, one day while having my car serviced I left my packages by mistake at UTire from shopping...Eduardo called me at home and told me they found them...then he waited after they were closed until I was able to come and get them just to make sure I had received them safely!! These guys have my vote, hands down!!
8 years ago (27-12-2016)
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