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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 10079 Stedwick Rd, Montgomery Village, MD 20886, United States
Phone: (800) 275-8777
State: Maryland
City: Montgomery Village
Zip Code: 20886


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
When I first moved to Montgomery Village in 2005 the service was excellent never had a complaint. But over the last few years the door to door service has gone way down hill. I am constantly getting other peoples mail in my mail box every week and its not just me, there are always envelopes sitting on top of the apartment mail box because they were delivered to the wrong mail box. Things seem to take a lot longer to send and receive as well. Not sure what changed but its not good right now. Took a week past the delivery date to get some mail. Service continues to go down hill horrible.
7 years ago (22-02-2018)
Spoke with a manager of this location 3 weeks ago when the door to our community mail box was left open by the postman and my package was gone. He told me that he would speak with postman on our route and get back to me as there was another person working on the route that day. He was nice enough on the phone and I appreciate that but it means nothing if you don't keep your word. He never called me back. This is the second time this post office has lost a package of mine, the first time cost me $300.
8 years ago (27-11-2017)
Helpful staff, especially the letter carroers.
7 years ago (31-01-2018)
Tracked packages marked as delivered when they have indeed not been delivered. This has happened many times over the past several years. Security cameras confirm non-delivery or, more frequently, delivery on a future date after date when package was marked as "delivered" in their system. Multiple complaints to postal service result in no action or improvement.
8 years ago (27-07-2017)
First off, I mail order very frequently. The times that things are "off or missing" I've been able to call the post office, reach someone (not always the manager) and I have received the assistance I need to solve the problem. This includes looking within the post office, and ALSO includes getting the route person involved (who has contacted me directly to resolve issues). If you think you'll get better than this from any other public service office, good luck. I'm happy with this office!!
9 years ago (13-04-2016)
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