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United States Postal Service

  1. Maryland
  2. Maryland Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 12774 Wisteria Dr, Germantown, MD 20874, United States
Phone: (800) 275-8777
State: Maryland
City: Germantown
Zip Code: 20874


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info
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United States Postal Service United States Postal Service 0 meter I'm so tired of this place. I just wish another one would open near me. I went in ear...
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Reviews
Not sure what people would not given them the fair review they deserve. First off, it is one of the busiest that I have ever seen. Probably the only one within a 10 mile radius. I appreciate the advise I was given lat week when I faced a dilemma about paying close to 100 dollars for some auto parts return that were worth 200$. The lady at the counter mentioned the Flat fee boxes and in the end and was able to fit everything in two flat fee boxes and save enough money to fee my family for a week. Grateful... Most people are spoiled and have unreasonable expectations.. Love my local post office.
7 years ago (19-02-2018)
Horrible customer service!! I Had frequent bad experiences with the Asian lady at the cashier place. She always gave me a condescending attitude. I barely understood her English. She had not shown me professional customer service. I felt like she was pissed to serve me. I even tried to be nice to her by being courteous and not feeling offended by her treatment. She seems to be unhappy with her job.
7 years ago (11-02-2018)
I'm so tired of this place. I just wish another one would open near me. I went in early (before 9 am opening time) to ship a package. The kiosk that is supposed to be stocked with USPS boxes and envelopes is empty and instead the only kiosk is locked up inside the main lobby. So I had to wait. An anticipated 5 min trip turned into a 45 min trip. The main thing that has irked me though is that the outside bin that accepts packages after you buy a label has been broken for OVER A YEAR. Staff is rude all the time. Every other USPS I go to, doesn't look like a homeless shelter. Everything is nice, clean, in working order, and fully stocked.
7 years ago (27-12-2017)
Delivery driver who drives in my area is terrible. Marked packages delivered which weren't delivered. I did the missing mail search and it took them several days for initial contact. During the time of the search, my package was finally delivered and only then did they respond and tell me that they were sorry and my package was truly delivered. I am now in another situation where the driver was supposed to bring the package to my house and didn't. They just left the notice in the mailbox. I was very upset and rescheduled the delivery and am still waiting for my package, I did the missing mail search again and have gotten no response. They are my least favorite company to deliver. I really hope they get shut down or different management because it's terrible! I love UPS an FedEx, they do everything right. This postal office is terrible!!
7 years ago (22-01-2018)
For some time my expectations of this, or any post office for that matter, have been low, expecting long lines and frustration. I was pleasantly surprised on 02/10/2018 by the number of staff on duty and how attentive they were. Customers were immediately attended to, problems solved, and the mood was perfectly jolly compared with before. Keep up the good work guys!
7 years ago (24-02-2018)
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