facebooktwitterpinterest
mobil menu

United States Postal Service

  1. Texas
  2. Texas Post Office

Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 415 E FM 2410 Rd, Harker Heights, TX 76548, United States
Phone: (800) 275-8777
State: Texas
City: Harker Heights
Zip Code: 76548


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed

Update Info
Similar places near
United States Postal Service United States Postal Service 5 miles I LOVE the staff at this office and my mail carrier is amazing!! However I don’t like...
United States Postal Service United States Postal Service 19 miles These employees work hard and still have a smile on their face. I like this post off...
United States Postal Service United States Postal Service 23 miles BEST POSTMASTER, CLERK, & CARRIERS!
United States Postal Service United States Postal Service 26 miles Great and friendly staff, full-service post office
United States Postal Service United States Postal Service 31 miles Only one passport clerk. They said passports are done until 3:00. We walked in at 2:0...
United States Postal Service United States Postal Service 39 miles I would never have thought to write a review for a post office, but I just couldn't h...
United States Postal Service United States Postal Service 49 miles I called about an amazon package that amazon indicated had been attempted but failed ...
United States Postal Service United States Postal Service 50 miles This is the most useless post office ever. it's never open, the people who work there...
United States Postal Service United States Postal Service 52 miles As an Amazon prime customer I get delivery notifications that are complete B.S. 4/5 o...
United States Postal Service United States Postal Service 53 miles I wish I could give this place a ZERO rating.Tracked package yesterday that was suppo...
United States Postal Service United States Postal Service 54 miles Good luck with these people. Bunch of clueless idiots, not to mention the postmaster ...
US Post Office US Post Office 54 miles Staff is awesome and helpful but I never see more than one person working at any give...
United States Postal Service United States Postal Service 54 miles Great little post office with 15-minute parking just steps away from the door. I've a...
United States Postal Service United States Postal Service 70 miles Need to get mail or send mail, this is the place to go in Franklin. They also take UP...
United States Postal Service United States Postal Service 77 miles
United States Postal Service United States Postal Service 83 miles Looks like they have made a habit on Sundays of scanning the package and leaving it s...
United States Postal Service United States Postal Service 84 miles Mrs Elsie is an awesome lady! She always has a smile on her face and helps you as qu...
United States Postal Service United States Postal Service 95 miles Even though they were short staffed today Rhonda Comeau was very kind and approachabl...
Reviews
Whoa, the African American who seems to be the supervisor is SO UNPROFESSIONAL (not the one that often smiles at you from the counter). This women barely shows up. I had an issue with a express package with different time frames online than in the postal service database. Once I realize that I was not going to receive my money back, I said, "Dam that is not good" in a passive tone. I am serious I was not screaming; I am a passive person. This women got so upset and offended by that word. She said that "dam" was a vague language (I didn't said Dammit) and that I should watch my language and remember that I was with my daughter. "The post office doesn't tolerate vague language. And off course, the post office was full of people. I am not sure who gave her an authority to tell someone how to express their feeling or what to say. She is clearly lacks empathy. I told her that I lost 117.00 and she still made comments such as "What do you expect, to collect money and give it to you." Lady, AT LEAST GIVE ME A PHONE NUMBER I CAN CALL TO TRY TO RESOLVE THE ISSUE. IF YOU CAN NOT HELP YOUR JOB IS TO DIRECT ME TO A POSSIBLE SOLUTION EVEN IS THEIR IS NO SOLUTION. On the other hand, I seen how she manage her employees when she walks to the front of the building. (I send packages almost every day). Her tone of voice is inadequate when addressing employee's questions which is one of the signs of poor management skills. If the building is full, she gets upset and tells her employees to hurry up in a strong tone of voice. Lady, Do all of us a FAVOR, STAY IN THE BACK OF THE BUILDING WHERE NO ONE CAN SEE YOU! Employees know what to do. As a regular customer, I understand that the employees are working as fast as they can; I can see them working fast already. Their is no need to tell them to hurry up when they are handling money. That is when mistakes are made. Of course, you will not feel this way if you encounter the employees who work hard all day receiving your packages at the counter. Their customer service is excellent and they always made me feel welcome at the Harker Heights Postal Service. Unfortunately, today my question was handled by the wrong person. I never felt so diminished and offended. Lady, I still which you a good day and I hope that the future you incorporate your time in workplace cross-training and customer service courses. This way you can understand customers' and employees' relationships and improve your managerial skills (Leadership, Critical Thinking, Definitely Problem Solving and Communication, Conflict Resolution, to mention a few).
8 years ago (30-10-2017)
Awful customer service when I wanted a problem , that they caused, fixed. The woman I talked to was unprofessional, rude, unhelpful, and it’s the same kind of consistent unwillingness to help people that I’ve encountered every time I’ve dealt with from the people that work here.
8 years ago (29-12-2017)
This place is always packed but the employees who have helped me (Michelle & Ryan) were awesome. They did everything they could to remedy any problems and provide amazing customer service, even with the line. I've always liked USPS but I'm especially impressed.
8 years ago (22-08-2017)
Never had any problem in the 11 years I have lived here. So one incident does not mean that service is bad here. I do hope that some one in neighborhood (Scarlet Lane) may have gotten this package and consider dropping it off at my door. It is a graduation present. Day 1: received notification that package was delivered in parcel locker. But key was not in my box to open locker. Day 2: Reported missing key. Day 3: Was told package was located and be delivered later in the day. Day 4: Package still missing. Carrier states that he does not recall delivering the package ever. There is nothing USPS can do. Because package was scanned "delivered". I am unable to report loss to eBay/seller.
8 years ago (23-05-2017)
Nice atmosphere. Everyone at the front desk is willing to help you. They're not impatient. Fast service. No long waiting in line.
8 years ago (29-05-2017)
Comment on this business

United States Postal Service map

to add United States Postal Service map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.004 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy