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Value City Furniture

  1. Maryland
  2. Maryland Furniture Store
  3. Maryland City Furniture Store
  4. Glen Burnie Department Store

Reviews, get directions and contact details for Value City Furniture

About

From living room furniture to home accents, Value City Furniture stores offer a wide selection of sofas, sectionals, tables, beds, mattresses and more.

Story

From living room furniture to home accents, Value City Furniture stores offer a wide selection of sofas, sectionals, tables, beds, mattresses and more.

Address: 22 Mountain Rd, Glen Burnie, MD 21060, USA
Phone: (410) 787-1500
moc.fcv@troppusbew
State: Maryland
Zip Code: 21060


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Reviews
Found a couch that I absolutely adored at a reasonable price. The day of delivery the delivery "men" decided that the couch wouldn't fit through my door after about 2 minutes of trying to shove it through the door straight up the stairs. It was annoying that they didn't try to turn the couch on a different angle or something. They wouldn't take suggestions on how the couch could fit through the door or accept assistance from a friend of mine trying to help them. They were insistent that the couch just wouldn't fit through the door after no real effort of trying. The door is standard size, and I know people in the neighborhood with much larger furniture that somehow fit through the door of their apartment. Now my options are to try to get it delivered by a third party or find another couch. Very inconvenient and ridiculous! I'm definitely going to take my money and find a couch somewhere else.
8 years ago (23-03-2017)
I write this review with honest words and a very sad heart…. Why sad? Sad because I was LIED to upon purchase of the furniture….. I recently purchased a nice couch set from Value City Furniture at Glenburnie/Pasadena on Mountain road I was so excited to be purchasing this couch because it was a real big thing for me to save the money and get the couch that I wanted. However the apartment house I live has very narrow stairs and upon purchase I told BRUCE BARR I wouldn’t even buy the couch unless they could lift the furniture through the very accessible sliding glass door on my 2nd floor it was flush to the wall so a truck could easily pull up and push the couch through. Past tenets have lived in this apartment house and they have done this. Bruce Barr said everything would be okay and that they will even take off the legs and I wouldn’t have a problem….. so delivery day comes and WE HAVE A PROBLEM the contract moving company would not life the couch. I really hope you are happy with LYING to your customers just to get a purchase from me. I spoke to the Manager Rick and again he said that they would attempt and assest the situation…. The delivery company did not do this… DO NOT BUY your furniture from value city… they are liars and will not do anything for compensation or even pay for the lift. … on a positive note if the woman in account were very nice and extremely help full they just have crooks up in front. I will be forwarding this review to everyone.
8 years ago (01-03-2017)
Couch broke with in one year, spent the extra money on the protection plan. Fist time maintenance guy was a no show after pushing back the apt. time four times. Second time he showed up and didn't have the correct part to fix the couch. Ordered the part that was supposed to be here in three weeks, month and a half later, no part, no call. Should have fixed the damn thing myself. My couch has been broken for over two months now.
8 years ago (06-02-2017)
Bought a leather sectional and was sold the protection warranty so if there were any stains or defects the couch was covered for repairs or replacement. The leather is pealing and i called the store they know nothing about it but i have a recipet showing the extra almost 800 dollar charge for it and they will not do anything to help or fix it. Never buy any warranty or furniture from them my couch fell apart in 2 years and i live by my self paid 2800 dollars for junk
9 years ago (10-01-2017)
First the sales experience was ok. But then delivery portion was substandard. They delayed not once, but twice part of our shipment. The part they did complete on time they brought the wrong style of chairs. The delivery crew (the only one to even speak English) said we must call the store who said we have to call the wharehouse and so on until we finally just stuck with the wrong chairs. Craziness! Finally we cancelled the rest of the shipment with a lady on the phone that never seemed apologetic. Contrast this with one of their competitors (Bobs Discount Furniture) we bought furniture from during this same period and I would say Value City has a lot to learn. Never again will they get my hard earned money.
9 years ago (23-12-2016)
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