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Reviews, get directions and contact details for Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 6035 Durand Ave, Mt Pleasant, WI 53406, USA
Phone: (262) 598-0585
State: Wisconsin
Zip Code: 53406


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM


related searches: Verizon customer service, Verizon Fios, Verizon Prepaid, Verizon phone number, Verizon wireless, Verizon login, Verizon internet, Verizon plans
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Reviews
We entered the store. There was a lady behind the counter helping a couple. So we looked at phones. 10 minutes went by, a guy asked if we were being helped. I said no not yet. He said someone will be with you shortly. I said ok and continued to look at phones. Another person walked in the store, the other rep helped him right away. We still were not helped. I made a decision on which phone I wanted, and went to the counter to be helped. Then the lady that was helping the couple came to me and said I was not on the list to be helped and asked for my phone number and name. I had been in the store 20 minutes. This lady saw me the entire time I was there and did not say anything about signing in and being on a list. No one wanted to help until I showed I was ready to spend money. The guy that walked in after me was helped right away. I was not helped and rudely told I needed to be on a list. I just left the store. Being ignored and rude service does not deserve my money. I will not be returning to this store.
8 years ago (19-11-2017)
Love my Verizon team. Have had Verizon for 20 years and they have been the most reliable fair priced phones and service Jenny, Laura and Rachel are always on top of their game and willing to help. I use them personally and for the business I work for and wouldn't change a thing! Thanks Verizon
8 years ago (13-09-2017)
Rachel and the Management were AWESOME! I love that they texted me to check on the service and answer questions. Much more convenient than phone calls. The Follow up for questions related to my device and bill were handled quickly and efficiently. HIGHLY recommend Rachel!
8 years ago (01-06-2017)
Recently went into Verizon with a broken phone. The "manager" never offered to try and fix my phone, just sell me a new one. In fact, my husband sat in front of him trying to figure out what might make it turn on as he gave no suggestions. After buying a new phone about a week later I recieved a phone call from the manager saying that he didn't want me to end up with any added charges and there was something he needed to fix. In order to do so we had to go back into the store. After making an extra 45 minute trip to the store and "fixing the problem" I still ended up with a $200 charge on my bill. Also, whatever he had to fix caused me to loose information on my phone.
8 years ago (15-09-2017)
Highly recommend stopping at the other retail location on Washington
8 years ago (24-11-2017)
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