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Reviews, get directions and contact details for Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 3828 William Penn Hwy, Monroeville, PA 15146, USA
Phone: (412) 856-2300
State: Pennsylvania
Zip Code: 15146


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
Not happy got to pay for everything you need to do with the phone I got the shop just tells you to go to tech coach but this cost money what good is a smart phone if every time you have to go elsewhere to get a problem fix. This is about the third time to store and have to keep paying for tech coach. What good is the store just go on line to get phone and tech support to fix them!!!!! THANKS FOR YOUR SUPPORT.
7 years ago (13-02-2018)
The wait is usually too long. The store is a Verizon reseller, not directly owned by Verizon. Not a good place to go if you need real help with you device or account. Contacting Verizon directly, their stores or by phone, is the best way to get quality service.
7 years ago (26-01-2018)
Very rude!!!!!!! Disrespectful to loyal customers, didnt even ask if i was interested in purchasing the item i was in there for after they realized i was making an exchange and they wouldnt be making commission! So happy i made the decision to switch to another service provider! I wont be back there.
7 years ago (04-02-2018)
Dropped in to add another line to our service for a new foster child who joined our family. Verizon people were fast and efficient and the wait was minimal.
7 years ago (06-02-2018)
Every time I visit this store I come away amazed at how incompetent the staff and store managers are. In the past 4 years because of problems with Verizon store we have purchased at Radio Shack and Best Buy and had great luck and customer service. This Black Friday I went to Verizon because Best Buy was just too busy. The agent who waited on me messed up my account. All I wanted to do was to upgrade my phone (I was eligible) from a Samsung S6 to an iPhone. Also I purchased a iPad. The agent added a new line (which I did not ask for), and put the new phone on my "tablet" line (which I did not ask for; I wanted it on my existing phone line) and then did not show me a thing about the phone. I had to go home and spend time calling Verizon to get my phone on the right line. Now I looked at the bill and it is still a mess. I would avoid this store at all costs! Inexperienced agents and inexperienced management. The problem persists year after year.
7 years ago (01-12-2017)
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