Walmart Tires & Auto Parts

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Address: 15700 Metcalf Ave, Overland Park, KS 66223, USA

Phone: (913) 685-7478

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State: Kansas

Zip Code: 66223

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Reviews

Never too crowded. I love Walmart but I will say the old lady that is greeting people looks half dead. Wouldn't just say that, but it's definitely creepy. I'm all for hiring the elderly, but come on did you just put her there and never questioned whether or not it was affecting your business/customers? Come on Walmart...

 8 years ago (27-09-2017)

I was having trouble with a car battery that had been replaced at this WalMart about a year ago. When I arrived I was promptly greeted and I explained my situation. They got my car in right away and performed a battery test. The technician came into the waiting room, told me what they found and said the battery would be replaced under warranty. The entire staff was friendly, courteous and efficient. I left with a new battery, at no charge to me because of the warranty. When all was said & done, I had spent about 45 minutes at the shop. Great service. Thank you!!

 9 years ago (16-02-2017)

My battery was dead, so i rolled the car down a hill, popped the clutch and drove to walmart to buy a battery. After seeing the sign saying, "batteries purchased here are installed for free", i figured; what the hell. Need an oil change anyways! Well, that decision could not have been worse. After the 45 minute qouted time, i was paged overhead for, " questions about vehical". I return to the desk. " sorry, we cant change your oil". I have a broken dip stick tube, i knew about. After asking if they could just change the oil, put in the standard 5 qts the vehical reguired and mark it on there paperwork that i agreed and was aware of this issue they refused.... couldn't verify with the dipstick. Fine. Next was the battery. Me: did you replace the battery. Walmart employee: no, we couldnt get the terminal leads off. More discussions about this. Finally i signed the paperwork of no work provided, walked to the gentleman i told  not turn off the car; as it would not start again. I ask where the car was, he pointed. I got half way there before realizing i had the keys to my car...... that wont start withought a god damn battery! I spent a whopping 10 minutes changing my own battery, directly in front of a bay of impressively incompetent, dare i say mechanics. Walked back in for my 13$ battery cell charge fee back, then promtly drove to a real auto shop that was more than happy to change my oil. Make your own decisions folks, but i would agree to a backroom surgery in mexico before giving these people mechanical access to my car again.

 8 years ago (30-07-2017)

Pathetic, I wish I knew a more bad word for their service. I took one of my car for oil change, apparently the lady told me that it will take 2 hours for a simple oil change, since I did not plan it to be this long I thought of returning the next day. The next day same lady again told me the wait will be 2 hours. I agreed and spent time wandering in walmart store. After about 1 hour 45 minutes when I got back to the service area I was told that the car got service about an hour ago. They took my phone number to call when the service completes but they didn't even call. After a couple of days I realized my GPS and some more electronics were missing from my car. I had parked and locked my car in my garage which was locked as well since I got my car back from oil change. I went to the walmart service center again and the same lady came up on the counter. I asked her that if some electronics from my car were left there but she started making awkward faces and told me to go to their manager and ask for a video proof as there are cameras all araound. Now if they know that there are cameras in the premises they can take the car outside and do their busuiness where there are no eyes on them. After the oil change they parked my car unlocked in parking outside. Even if they did not do it, they should be responsible enough to atleast lock the car and call the owner that the service has been completed. Please be cautious if you plan on taking your auto to this location, avoid them if you can.

 9 years ago (30-01-2017)

Horribly slow and didn't really know what they were doing. Took 2+ hours for a simple oil change and I brought the oil and filter to them! 

 9 years ago (19-06-2016)

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Walmart Tires & Auto Parts

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