facebooktwitterpinterest
mobil menu

west elm

  1. West Bellevue
  2. Bellevue Store

Reviews, get directions and contact details for west elm

west elm
Address: 1 Bellevue Way NE, Bellevue, WA 98004, USA
Phone: (425) 462-0154
State: Washington
City: Bellevue
Zip Code: 98004


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

related searches: West Elm Seattle, West Elm West Hartford, West Elm Henderson, West Elm Belle, Pottery Barn Bellevue, West Elm store locator, Crate and Barrel Bellevue, West Elm Cincinnati
Similar places near
Kennelly Keys Music Kennelly Keys Music 188 meter This week I suddenly had a hankering for a ukulele, I stopped by this kennelly keys o...
The UPS Store The UPS Store 251 meter Very friendly and helpful staff. Sometimes this UPS Store location is very busy with ...
Uniqlo Bellevue Square Uniqlo Bellevue Square 483 meter TLDR- Bad horrible online shopping experience. I wouldn't trust Uniqlo with any onlin...
Athleta Athleta 497 meter Came in today to buy some leggings for my 7yo daughter and as I step in the store no ...
Abercrombie & Fitch Abercrombie & Fitch 509 meter Very nice store! Top quality clothes and reasonable prices. I like the smell and dark...
SEPHORA SEPHORA 524 meter This store was a perfect example of horrible customer service experience; I had gone ...
Oakley Store Oakley Store 559 meter Super arrogant, bad service
Toys Toys"R"Us 576 meter Good store. Decent selection. Routinely needs at least one more staff member.
J.Crew J.Crew 584 meter Even though I left empty-handed, I never felt like a second-class citizen and was giv...
Macy's Macy's 587 meter The in store pickup experience is hardly a happy one after about half an hour waiting...
Talbots Talbots 593 meter We shopped at Talbots during the Black Friday sale. I bought 3 separates that were t...
Free People Free People 599 meter The staff here are great. Very helpful.
Disney Store Disney Store 601 meter Dream store for every child, beautifully designed and displayed, place where children...
Express Express 603 meter My favorite shopping stored .. You can find great uppers n shirts here ... N great je...
Finish Line Finish Line 606 meter WORST SHOPPING EXPERIENCE. Pay by CASH. Do NOT give your address or phone number. T...
Anthropologie Anthropologie 642 meter Watch your receipts! I was charged nearly 12% for tax when it's only 9.5%! I called r...
Verizon Verizon 647 meter Waited for 20 mins while they took care of everyone around us (the 2 employees actual...
Microsoft Store Microsoft Store 650 meter Jordan the store manager helped me get my tax exemption. It saved me $400! Dwight hel...
Reviews
Every interaction with the online customer service and the store has been like pulling teeth. We were not told that close to $700 in store credit would be mailed to us after a return. We were told it would go back onto the original credit card and obviously was not. I'm sorry to put an online review onto a store but I have been talked down to every time I have called. I was told a side table would be delivered 7-10 business days after the purchase. When I questioned why we had not gotten it I was told that we could try to pick it up from a store. I told them I did not want to get my company's card involved and I was told "Well, that's your choice." After speaking with a manager at this location all that was explained to me was that it was probably out of the 30 day return window. (This is why the store credit was mailed to us) Probably? This is some of the most disjointed customer service I have experienced. I would love to be able to tell all of my guests that West Elm is a great place to shop but at this point I would send them someplace else.
7 years ago (15-02-2018)
The staff was very helpful. In 30 mins we were asked if we needed any assistance by 3 different employees. The furniture is great and there are nice sales.
7 years ago (17-02-2018)
Our experience in the store has not been positive. The employees need to be more helpful, courteous, and knowledgeable about the product/ items . Great improvement needed in this area. The store in New York is a different story. It is tops.
7 years ago (28-12-2017)
We went into buy lights for our kitchen and dining room, and while we were there, we noticed one of the walls was painted in a color we really liked. We asked an associate if she knew what color and which distributor they'd used for that wall. She didn't, but said the head designer for the store would know. She took my name and number and said she'd have them call me. I didn't think they'd actually follow up, but two days later I got a phone call from the head designer with the information! I think it says a lot about a company when they help you with something that doesn't necessarily add to their profit.
8 years ago (19-10-2017)
This place sucks. We ordered a king bed frame with their "White Glove Delivery" On the day it was scheduled, my SO took a day off since they only deliver on week days. No big deal. Except, they called when they were supposed to arrive to let us know the hardware didn't come. Fun fact- we sold out prior bed and had the person pick it up the day before. So, we were on hold for a couple weeks. Today was the second scheduled white glove delivery day. Luckily, the SO was allowed to work remotely for the day, so a second vacation day wasn't used - and, SURPRISE SURPRISE, white glove delivery has now misplaced the feet (this issue wasn't mentioned earlier...), so they don't know when they can complete the order. Another thing - west elm contracts with a third party for white glove delivery. Which mean they've been pointing fingers at eachother for the last several weeks. WAY TO TAKE RESPONSIBILITY WEST ELM, or White Glove Delivery third party vendor, or whoever the hell you people are. Not to mention, when it was stated that we're sleeping on the couch, the customer service person responded with "I used to be homeless so I know how that feels." Congrats to her for making it out of the struggle, but really, know your crowd. In other words, these clowns suck. Cancelling order, never going back.
8 years ago (28-09-2017)
Comment on this business

west elm map

to add west elm map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0033 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy