Woodmen Nissan Service

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Address: 6840 Vincent Dr, Colorado Springs, CO 80918, USA

Phone: (888) 441-8092

Website

State: Colorado

City: Colorado Springs

Zip Code: 80918

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

Horrible experience.  The salesman, Seth, was great until it can time, after we bought a 2016 Civic, to fix the two items he promised to get done, the gas cover wouldn't close all the way and they would provide a second Fob. The reneged on both of these with Seth's boss Harley saying it wasn't on the We OweYou, You Owe Us sheet, which we never we're told about or saw.  That result took me weeks to settle as Seth refused to answer any of my phone calls.

We had chosen a payment plan with Seth, but in finance, it was extended from 5 to 6 years, Gap insurance was added, as was a warranty plan, none with our permission.  The warranty plan was never reviewed with us.  We were told the financing would only take 20-30 minutes and that they were ready for us.  After a 45 minute wait, we were finally escorted in.  No paperwork was started and it took another 45 minutes to finish.

My wife took the car in for its free oil change.  She met with the mechanic and Seth and they offered to fix i the gas cover at their price, $185.  I couldn't believe that they treated me like a poor cousin when I paid $16k for a car and they wouldn't do a$185 repair.  Stay away unless you're a lawyer.

 7 years ago (07-05-2018)

I cannot say enough about Woodmen Nissans service department. My husband and I first visited Woodmen Nissan for a pre-purchase inspection of our 2008 Pathfinder. The staff was friendly and knowledgeable and the service was thorough and reasonably priced. Because of our initial impressions of Woodmen Nissan and its staff we continue to have our vehicle serviced here for both maintenance and repairs. 
     We have had the pleasure of working with Tanner and Jason in the service department as well as Debbie in Loyalty and Brock in management. When put to the test Woodmen Nissans staff went "above and beyond" to ensure our experience was a positive one. They truly stood behind their name and reputation! It is because of this dedication to customer satisfaction that we do not hesitate when recommending Woodmen Nissan to our friends and family.
      I am writing this review because  we know firsthand how difficult it is to find a trustworthy service station that truly puts its customers first and stands behind their work 100%. Because of this we will continue taking our vehicles to Woodmen Nissan and purchase our next vehicle from their dealership. Thanks Guys!!!!

 7 years ago (18-04-2018)

Woodmen Nissan's service goes above and beyond when it comes to customer service. They provided every imaginable help when I needed it, cheerfully and with compassion. Special thanks to Hannah (Ward) Smith for all you did for me. Can't praise her and them enough!

 8 years ago (28-07-2017)

I purchased Nissan Juke 2016 on Dec 28, 2016 at Woodman Nissan. After 8 months with 8,000 mileage, I took the vehicle for oil change. The mechanic recommended tire replacement because the tires were completely worn out and in dangerous condition. The mechanic said the original tires were cheap quality. The Service Manager named Jason said that is the common practice. If I get lucky the tires will last only a year. I had to pay over $500 today to replace all 4 tires. I feel cheated by this mal-practice of Woodman Nissan. They are dishonest and ripping off the costumers. I won't recommend anyone to go purchase any vehicle at Woodman Nissan.. Horrible practice there. I am going to report to BB as well.

 8 years ago (05-09-2017)

A better dealership all around, sales people are straight forward. Service bays are always clean.  The detail team is awesome, they took care of my girl as I would of cleaned her up. 

 8 years ago (04-05-2017)

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