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Reviews, get directions and contact details for Zen Bikes

About

Local owner/operated bike shop, our tag line - "WE'RE NOT DICKS!" You've been to those other shops before come see how a customer should be treated.

Story

From the owner John:

"My name is John Keoshgerian and for as long as I have worked at bike shops customers have always asked me if I was the owner, humbly I would answer “No I’m just the Manager”. What drove me to work so hard? Simply put it was the satisfaction of seeing a customer who was happy with their purchase and the service I provided that no one else could. Thus I always took the question as a compliment and dreamt of the day that I would run my very own bike shop. After fourteen years of working for others the opportunity arrived and with a lot of sacrifice, some begging, some borrowing and a with bunch of convincing of my wife here we are.

It started with a name and a philosophy, Zen to me best describes the experience of riding any bike. Whether it’s a Sunday afternoon ride with your true love, a hard driving group ride with club members or just tootling around with the little tikes. We at Zen Bikes want to set a mood and create an environment that makes the buying experience reflect this ideal of fun and also an environment of learning and rider development through seminars and classes. Given time I believe that this new viewpoint will bring us success and push other bike shops to put the customer above all as we do. "

Address: 134 W 24th St, New York, NY 10011, USA
Phone: (212) 929-2453
moc.liamg@ofnisekibnez
State: New York
City: New York
Zip Code: 10011


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

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Reviews
Highly Recommend!! I just received my newly purchased bike (which they very kindly hand delivered!) and I couldn't be more excited. This was a very big purchase for me, and John and his team have been patient with me throughout the entire process, even as I asked a gazillion questions. Very high quality customer service, great selection of bikes, and just an overall fantastic experience. Couldn't have asked for more!
7 years ago (10-02-2018)
The guys stand behind their work. I walked in after trying to put on new brake pads. They sorted my bike out and we're so nice... As always.
7 years ago (22-02-2018)
Zen Bikes is awesome. I will never go to another bike shop. They take customer service to a whole new level. When the new bike computer they ordered me didn't come in till late on a Friday night, and I had a big ride the next day, they actually sent someone to my apartment at 6:30 p.m. to help me install it, no charge. What other bike shop would do that? And the guy flatly refused a tip!! This is just typical of the way they do business, especially once you have a relationship with them.
8 years ago (11-12-2017)
These guys are great! Super helpful, friendly, and informative. Fair prices, fast service, awesome attitude. They introduced me to the Pinhead system which prevents quick release tires from being stolen without adding ANY weight to your bike, and, actually REDUCES the WEIGHT you carry by eliminating an entire second lock! Cool! I got the three pin set which also prevents seat theft!.. So painless;))
8 years ago (14-09-2017)
I bough my bike here at the end of April this year. The price was good and the service excellent and the bike has been working perfectly fine. Today I had a flat tire. I went there early in the morning and asked if I have to pay to fix the flat tire, the guy at the desk said If I bough the bicycle there I don't have to pay. But when the flat tire was fixed he told me it was a little more than $18. I said you told me it was free. He said flat tire are not covered. I don't know why he gave false information before. I could go to other places in Manhattan to fix a flat tire for less.
8 years ago (11-09-2017)
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