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Reviews, get directions and contact details for Advocate Lutheran General Hospital

About

Advocate Lutheran General Hospital is the leading health care provider in Chicago’s North and Northwest suburbs offering a Level I Trauma Center.

Address: 1775 Dempster St, Park Ridge, IL 60068, USA
Phone: (847) 723-2210
State: Illinois
Zip Code: 60068


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
My sister and I came to your hospital's Emergency Room last night (11/29/17) trying to get some treatment started for her son (my nephew). We arrived at 7:00 pm and finally left in frustration at midnight to go try another hospital. We weren't the only ones trying in vain to get treatment. There were people in obvious pain and distress who were not being cared for as well, some of them having to wait for seven or eight hours. One woman was experiencing severe chest pains for about six or seven hours before she was taken in to a room for treatment. We saw no attempts being made to inform anyone of them about the long wait to which they were being subjected. Many of these people needed immediate treatment but nothing was being done to help or inform them of the reason(s) for them being "abandoned" by the hospital staff. In conversations with some of the people who were waiting as long or longer than we were, we learned that is more the "norm" for Advocate Lutheran than an exceptional event. This situation for us, as well as for all the others in the ER, was inexcusable. If you have any choice of where to go for quick, caring treatment, go anywhere you can, except Advocate Lutheran General! It should be avoided at all costs!
8 years ago (30-11-2017)
my son was 4 when he taken to general for stomach pain. when arrived a DR. Money(yes it is real, no joke) wanted me to sign release for him do an emergency appendicitis. i asked him is it normal for 4 years old to get appendicitis removed, Dr. $$$$ said "around 50% 4 years old get it done." what? i thought i need get my son out of this butcher shop. i asked him how do u know is appendicitis, DR. $$$$ points at middle of the stomach and says "that is where the pain is and that how he know is appendicitis" what? i am no doctor but that is not where your appendicitis because i had mine removed. i also know my son and knew it was gas and mentioned to him. at which point he got all upset and want to call the security to have me removed, so i calmed myself down and waited till i was alone with my son and get him one of biggest burbs in the history or burbs. all my son said after that he was hungry and no more pain. now what kind of doctor don't know difference between gas appendicitis. they still would not release son until they did some unnecessary x-ray and cat scan, really. never take your kids here.
7 years ago (08-01-2018)
Did not like the treatment my daughter's got here. They injected 7 needles in her body in the name of vaccines. My daughter was sick for next 3 days. Never ever go back to this place. NICE LOOKING BUILDING THOUGH !!
8 years ago (12-12-2017)
Went to the ER, unfortunately there was a horrible wait, yet there was no one actually there in the ER as soon as I walked past 2 AM. The receptionist in front told me this is going to be 3 hour wait. Okay. I sat down and perhaps 30 minutes later I was called to the back. Unfortunately, the hospital staff was so busy they couldn't provide me with a room and left me in the hallway for 2 more hours. Thankfully I had my phone fully charged, and my cut wasn't bleeding, had already closed and I was in zero pain. I felt some most discomfort during the injection of the numbing stuff, however no pain. The doctor was super nice and apologetic and took care of me right away. I left around 5:30 or 6 AM. It was already bright out. Now, if this was a bigger cut, and if I had been in pain and left for hours by myself bleeding in the ER I would have given 0/5 stars! Thankfully that wasn't the case.
8 years ago (06-12-2017)
The hospital and staff were great during 24 day at the hospital. The were caring and dedicated to address all my concerns and address any issues I had.
7 years ago (25-01-2018)
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