Alamo Rent A Car

Reviews, get directions and contact details for Alamo Rent A Car

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Reserve with Alamo Rent A Car and get last minute specials and hot deals on car rentals for vacation and other travel needs.

Address: 100 Chopin Plaza, Miami, FL 33131, USA

Phone: (800) 992-9823

Website

State: Florida

City: Miami

Zip Code: 33131

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed

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Reviews

Although the people who work there were very friendly and accommodating, it still took about an hour to get my car. I believe they can only process one client at a time, which is what took so long. This could be becaus they are located in a hotel lobby and not a stand alone shop. 
They did give me a beautiful car because I did have to wait but I don’t know if that was worth the time I spent waiting.

 7 years ago (27-02-2018)

I didn't like this location. The Alamo in West Palm Beach near the airport is way better and friendly. The only good customer service I received was when I returned the car. Never again at this location!

 7 years ago (28-03-2018)

The worst experience with car renting company ever. I have reserved 4-door car, but when I come to branch only 3-door car was offered to me for the same price. Then they offered Ford Mustang to me instead for 300 USD. I said ok, but on the invoice was 500 USD. They said that 200 USD is for mandatory insurance, but they forgot to mention to me before. I ran out of the branch, however they deducted 500 USD from my credit card even I have not borrowed any car or signed anything. It has been almost one month and they have not returned me these 500 USD. This behavior is unacceptable. AA = Avoid Alamo.

 7 years ago (05-03-2018)

Well, stay away from this car rental, they are so slooow. I booked online, gave all my informations to have a fast service but even that way I had to wait over an hour and a half to get my car.. They don't even have what they say.. I am really disappointed, if I knew I wouldn't have rented anything with Alamo car renting, They are the worse.

 7 years ago (29-12-2017)

Jose looked after my wife and i very well. Although they were swamped with customers and a car couldn't be made available on the spot, when we returned a couple of hours later Jose upgraded us to a nice family sized sedan, with fuel, and late return allowance. It pays off to be patient and loyal. Very happy with Alamo service. Jose is a very hard working operator. Thank you!

 8 years ago (25-05-2017)

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Alamo Rent A Car

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