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Reviews, get directions and contact details for Avis Car Rental

Avis Car Rental

Story

Avis Car Rental Miami operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.

Address: 99 SE 2nd St, Miami, FL 33131, USA
Phone: (305) 379-1317
State: Florida
City: Miami
Zip Code: 33131


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 8:00 AM – 2:00 PM

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Reviews
This was a truly awful experience. We waited 45 minutes in the hot sun for the shuttle to arrive. It then dropped us half a block from the office and we had to drag our bags there. There was no preferred counter or option, so we had to wait in line for half an hour to get serviced. The check in process went quickly, but the it took 15 minutes for them to get the car ready. What a waste of time that could have been used much more effectively. I would not rent again from this location. Since it is the only one with a shuttle from the cruise terminal, I may need to try another car company next time my cruise ends in Miami.
7 years ago (24-04-2018)
I tried this location out because it was the closest to the port without having a drop off fee and they offered a shuttle to the port. Which I am truly grateful for. However, the vehicle was not clean. SO GLAD I was just taking it to the airport in Ft. Lauderdale the same day. I'm a National Car rental girl and I guess I will stay that way. One of the ladies inside is the only reason I would go back. But not enough for me to rent there again. Sorry! There is also no good way to get in touch with them when you are waiting at the port in the heat to find out where the one and only shuttle is coming. Not good!
8 years ago (24-10-2017)
Once the shuttle got me from the port everything went very quickly. Make sure you sign up for their membership so you don't need to fill out all the paperwork.
7 years ago (17-03-2018)
Worst experience...they were closed even before their regular business hours..so they ruined our vacation...very poor service of customer care service people...i ll never go for this company again...
7 years ago (20-04-2018)
You will not get your car in this rental. They don't even deserve one star. Employees give you the feeling that they are doing a favor for you, and they don't care if you walk out, and wont hesitate to laugh on your back when you walk out. Do not waste your time, just walk next door to budget or Alamo - get your car and be at peace.
8 years ago (14-07-2017)
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