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Reviews, get directions and contact details for AlphaCars & Ural of New England

Address: 649 Massachusetts Ave, Boxborough, MA 01719, USA
Phone: (978) 263-9000
State: Massachusetts
City: Boxborough
Zip Code: 01719


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
I recently purchased a Tesla at Alpha Cars. The transaction was fair, seamless, and hassle free. I needed to replace the rear snow tires on the car which is no easy task because the wheels are 21 inches. I called Skip in service and assured me they have the proper equipment so he quoted me a very competitive price so I opted for Alpha to replace the tires. Skip contacted me when the tires arrived. I was procrastinating until I received an email by Skip that a bad snow storm was on its way and he could install my tires that morning. I drove up to Alpha and without delay they started working on my tires. I drove away thrilled that Skip was concerned for my safety. A day later I was driving around the snowy roads without a problem. I tip my hat to Alpha and Skip for a job well done.
7 years ago (05-01-2018)
Had a great experience working with Fernando. He listened to all my concerns and found ways to solve each one of them. He took me through the whole process and was very transparent. He took the time to show me the full spread on the value of my trade in and give me an incredible offer. Professional and fun to work with.
7 years ago (04-02-2018)
When I could no longer resist the "Mid-Life Crisis" urge to purchase a new Ural motorcycle, I did what most people do, and went onto the Internet to look for a dealer nearby. I found one 150 miles from me, but while speaking with them on the telephone, I felt that I was not being taken seriously. Then I reached out to your dealership and all I can say is "Wow!" because within just a few minutes into that phone call, I knew that even though you were 750 miles from me, I wanted to do business with you. I have never set foot in your establishment, yet the commitment to excellence demonstrated by everyone there and the "White Glove" treatment from start to delivery of my 2017 Ural Gear Up, has been nothing short of amazing. I highly recommend Ural of New England to anyone wishing to purchase a Ural motorcycle. Thank you so very much.
7 years ago (27-02-2018)
We recently purchased a 2018 Ural Gear-Up from Ural of New England. The whole sales experience was fun! Darrell Faulkenberry was a delight to work with and we enjoyed chatting a bit with Dmitry, the owner. They are very knowledgeable and helped us to make informed decisions on accessories for the bike. We walked away feeling confident that we had made a good purchase. Shortly after the bike was delivered, it developed a problem with one of the throttle bodies (a manufacturing problem, not a dealer problem.) We scheduled an appointment to have it addressed, do the initial service, and make a few custom changes. John Pereira, the service manager, could not have been more helpful. He worked with us to make sure we ended up with the bike configured just as we wanted it. The work was professionally done and there was a lot of attention to detail. I am totally confident on their technical skills and am pleased with then personalized service. I highly recommend Ural of New England if you are looking for a Ural or have one that needs servicing.
7 years ago (14-03-2018)
I would highly recommend this dealer! Ordered a new Ural bike for my dad who lives in MS. Very knowledgeable, professional, provides the best level of service when I have questions, and on top of that offers the best pricing. Had a minor issue and they handled it right away to ensure our satisfaction. A special thank you to Darrell in sales and Thiago for outstanding service! Would definitely swing by and say hello if I am ever near the Boston area.
7 years ago (13-10-2017)
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