Ashley HomeStore

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Address: 6947 Labeaux Ave NE, Albertville, MN 55301, USA

Phone: (763) 497-0016

Website

State: Minnesota

City: Albertville

Zip Code: 55301

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

This location is amazing! Not only do they have knowledgeable staff, they are willing to go above and beyond for their customers! 

We stopped in to Albertville back in October of 2017 to look at replacing our mattress after our mattress protector failed.  We found out at that point from John (Assistant Store Manager) that we had a warranty that should cover the cleaning, possibly the replacement of the mattress, due to the failure of the mattress protector.  We reached out to the mattress protector company and opened a claim. After following the process with the mattress protector company, we did not hear back from them for months, and finally reached back out in February 2018 to get an update on our claim.

Finally, after still not hearing back about our claim after our February follow up, we were frustrated and at a point that replacing the mattress could not wait any longer.  I called Ashley to talk to John to find out the current replacement cost of the $2,300.00 mattress we bought just over 3 years ago and happened to get Tony (Store Manager) on the phone.  I explained to him our situation and he immediately took it over and started to look into our warranty issues.  Within one week we had a resolution from the mattress protector company - with the delay in their communication back to us, the issues in getting a resolution, and the hard work from John and Tony they credited us back the cost of our mattress and gave us an upgraded mattress protector!!  A week later we had our new bed delivered with the extensive help from John, and he even made a personal trip to our house to bring us our new upgraded mattress protector when it wasn’t on the delivery truck.  

 We are beyond grateful for the time, work and dedication that we received from John and Tony, and we look forward to going back for any furniture needs we may have!

 7 years ago (22-03-2018)

This store carries a great variety. Every time I need new furniture, this is the first and only place I go. Salesman John Fahey goes above and beyond in making sure the customers are happy. I walked in with an idea of what I want and walk out with the best! I've bought my living room furniture and my bed from this store.

 7 years ago (21-01-2018)

I would like to give a shout out to Steve Wick! Great customer service, quick to respond and very patient with questions and changes I made. Highly recommend speaking to him with your furniture needs.

 7 years ago (24-02-2018)

Great experience with Tony! He helped us pick the perfect mattress and provided us with the answers to all of our questions!

 7 years ago (16-04-2018)

I had a fantastic experience with Nora at Albertville Ashley Furniture! Nora has been my sales consultant for 3 years and has helped make my home beautiful.

 7 years ago (25-03-2018)

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