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Reviews, get directions and contact details for Avis Car Rental

Story

Avis Car Rental Pellston operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off available at this location.

Address: 1395 US 31 North, Pellston Regional Airport, Pellston, MI 49769, USA
Phone: (231) 539-8302
State: Michigan
Zip Code: 49769


Opening Hours

Monday: 10:00 AM – 4:00 PM
Tuesday: 10:00 AM – 4:00 PM
Wednesday: 10:00 AM – 4:00 PM
Thursday: 10:00 AM – 4:00 PM
Friday: 10:00 AM – 4:00 PM
Saturday: Closed
Sunday: 9:45 – 10:15 PM

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Reviews
Always a fantastic experience when visiting this location. The staff are exceptional; always able to accommodate.
7 years ago (04-01-2018)
Rate was good.. reservation easy to make...agent easy to understand.. car clean and right size....Avis delivered and will use again for my northern Michigan trips. I just changed rental car companies because this experience was so simple.
8 years ago (03-09-2017)
$1238 of charges, I was never told about were added to my debit card. I was told by two Avis/ budget employees at the time I picked up the car that if I chose to drop the car off in a separate location that it would be $127 fee. I then called them twice to confirm this which they did confirm I could drop off the car for a $127 charge. I Also was told there would be an e-mail sent to the drop off location they gave me. When I got there they had no idea I was coming. I brought the car back without a scratch on it and even bought extra insurance which I was told would be mostly refunded had I brought the car back undamaged. This I found out was not true either. There employees were NOT EDUCATED ON THEIR OWN POLICIES and in the end I owed $1238 extra because I dropped it off in a separate location. I have contacted them 6 times and 2 times I was offered help. Help in this case was we will contact you in 30 days, which again was lies because two months have past and they haven't contacted me. I feel so disappointed in myself for trusting the Budget/Avis employees.
8 years ago (09-08-2017)
This is a great location friendly staff easy in and out.
7 years ago (23-01-2018)
Had to drop these folks a quick review. My company is up there often for work and they're the most reliable, friendliest rental car agency I've ever worked with in the country.
8 years ago (31-05-2017)
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