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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1720 S Otsego Ave, Gaylord, MI 49735, USA
Phone: (989) 731-9726
State: Michigan
City: Gaylord
Zip Code: 49735


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Had reservations to get a rental on 2 different occasions. BOTH times I went to pick up the car they DID NOT have a car for me! Horrible process. You call enterprise and think you are making reservation at the local office in gaylord. You are actually talking to someone from corporate office. They assure you everything is all set and give you date to pick up car. Arrive at enterprise in Gaylord and they have no car there for you! Unreal. Happened twice to me within a few years. I'll never even attempt to rent a car from enterprise again.
7 years ago (21-02-2018)
First time ever renting a car so I was a novice. I dealt with Joe (who was filling in the Gaylord location, he normally works in Petoskey). He made the entire process easy for me. Everything went smoothly and he was able to get my rental 1 day sooner than anticipated. Thank you Joe so much for what you did. Excellent customer service!
7 years ago (20-01-2018)
Great customer service they will go out of there way to help someone if they can.
8 years ago (20-11-2017)
Enterprise in Lapeer Mich got us a car after a hour on the phone and literally 5 phone calls to corporate cause though we had a confirmed car they didn't have a car for us. Unfortunately the car was bouncing all over the road and many other problems, the wonderful employees at the Gaylord Michigan store got us a much nicer car that drives well very thankful
8 years ago (27-06-2017)
Enterprise is an unorganized failure of a car rental business . Do not support this terrible company.
8 years ago (07-08-2017)
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