Best Buy

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Best Buy - Kannapolis

Address: 6390 Bayfield Pkwy, Concord, NC 28027, USA

Phone: (704) 782-9401

Website

State: North Carolina

Zip Code: 28027

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 8:00 PM

Update Info

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Reviews

Poor customer service. Got a phone here through their mobile department.  Was ensured my phone would be work $350 on trade in.  We specifically covered the damage to my phone. Jackson ensured me as long as it powered on and the screen worked it would be fine. Well got to Verizon and they kept the phone and didn’t give me anything for it. So I am out a phone worth about 450-500 because the store agent told me that it would be fine. Contacted the store who told me they would reach out to their agent and would take care of me. Went back two weeks later because they still had not contacted me back. Told me that I would get a gift card and Verizon would do something as well but didn’t have amounts or details. Was told I would get a call back Monday or Tuesday. Stopped by store the following Saturday since still have not heard anything. And they didn’t call back as promised.  Just keep getting the run around. HORRIBLE Customer SERVICE!!!!  Don’t deal with these people on your mobile needs.  They will tell you anything to get you to buy from them.

 9 years ago (02-12-2017)

Every time I come here there is poor customer service and unfriendly staff. Waited 15 minutes to get a CD and ended up putting it back. Don't come here.

 9 years ago (01-01-2018)

Great customer service. You won't find a better place for all your electronic needs. Everyone here is friendly and knowledgeable

 9 years ago (29-11-2017)

Great customer service. You won't find a better place for all your electronic needs. Everyone here is friendly and knowledgeable.

 9 years ago (24-11-2017)

Everyone in the store was fast and efficient.  When I thought we had our best price the associate looked on line for price matches and saved me another $200!  Highly recommend!

 9 years ago (02-10-2017)

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