hhgregg

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Visit an hhgregg electronics & appliance store in Charlotte, NC to find quality products from trusted brands. hhgregg Pineville has everything you need to upgrade your home.

Address: 9509 South Blvd, Charlotte, NC 28273, USA

Phone: (704) 643-2012

Website

State: North Carolina

City: Charlotte

Zip Code: 28273

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Reviews

Horrible customer service!!!  My appliances got on backorder, which I understand happens.  But they never communicated the correct info.  Finally got my appliances 1month after and one of the items was left with any of accessories or manuals.  Will never buy from here again.  The savings wasn't worth the headache.  

 10 years ago (31-12-2016)

Awesome sales persons (shout out to David Lash) and selection.  I am new to hh gregg since they are not out west... I moved from there recently.  Amazed too by their incredible sales. I literally saved $1780 on a 5-piece set of major kitchen & laundry appliances.  I will continue shopping there... furniture shopping is my next area of interest.

 10 years ago (02-10-2016)

The sales guy really didn't want my business; he was very dismissive of my questions and frankly, myself.

 10 years ago (13-11-2016)

Horrible customer service! Bought a 4 piece kitchen appliances package, had it scheduled for delivery and only 2 of my 4 appliances were delivered on schedule, the dishwasher and over the stove microwave weren't scheduled to be delivered at all!!! On the day of delivery I had to call myself to a different department, installation, and they couldnt even find my order!!! After 1hr 30min of back and forth with the store and the installation dept, I was told that the reason installation couldn't find my order was bc their system did something wrong like kicked it out of their system and the delivery of my appliances (dishwasher & microwave) would take another week to be delivered bc it needed a certified technician to install them. I'm not ok with waiting a week when they screwed up!!! The young lady in their installation department was extremely rude to me throughout this whole thing and the area/regional manager Travis did not seem too concerned about my problem, all I have gotten from him so far is that he is working on it! Oh and the 1st stove arrived to my house damaged so I was without a stove in my house for a day bc we had the old one removed already, donated stove/fridge to habitat for humanity... Anyway, they brought the new stove out the next morning and they put scratches in my hardwood floor during the installation!!! Now with all of this, one would think I would get offered a credit back to my account or something but nope, I barely received an apology... 
Hhgreg had a great price for the appliance package but it was not worth all the time, frustration and interruption to my schedule for multiple deliveries to save a few hundred dollars... My delivery was scheduled for 11/30/2016, it is now 12/2/2016 and havent heard back from the regional manager about an earlier delivery date. Save yourself the headache...Go anywhere else!!!!

 10 years ago (03-12-2016)

Good selection and prices on appliances.  You can and should negotiate on everything. You will save hundreds by negotiating off their sales prices.

 10 years ago (16-10-2016)

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