Big M Superstore Chrysler Dodge Fiat Jeep RAM

Reviews, get directions and contact details for Big M Superstore Chrysler Dodge Fiat Jeep RAM

Address: 1010 Elizabeth St, Nicholasville, KY 40356, USA

Phone: (877) 764-9405

Website

State: Kentucky

City: Nicholasville

Zip Code: 40356

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: Closed

Update Info

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Reviews

Went to look at car that we had researched vigorously. They were the lowest around by thousands! When we sit down with the (Sales Manager) he told me he would just look at my credit score and not send it to a bank. He said it would have no negative effect on my credit or would it show. ( 24 hours later I get a credit monitoring alert that they ran it through three bureaus). 

He came back with a deal sheet. He was wanting me to buy a 21 thousand dollar used car. 

21,738 - Big M’s Car
32,000 total finance w/
3.400 dollars down 
4000 - for my car

When I looked at it I realized he was trying to jerk us around and began to talk negative equity. Then said I can put you in a new car and we can roll all your negative equity up in the rebates all you have to do is find one. 

( I heard him give the same pitch to the guy right across from me)

You can shop where you want but after driving the area, my opinion is they are a predator dealership and they sale rainbows and butterfly’s and when you drive off the lot you are stuck with a Nasty Mess ( car payment or bad car)

They may be the cheapest but they are truly one of the stickiest dealerships I have ever seen. 

Please note after reading the reviews they are famous for running your credit that is for sure.

 9 years ago (02-01-2018)

Please do not go there to purchase a vehicle. They will sell you a lemon. I had a horrible experience with these crooks. I bought a car two and a half months ago and it already doesn't run because of engine problems. They sold me a $600 6 month 6 thousand mile power train warranty on it and it says engine problems were covered. It had engine problems already and won't start and won't run. I have already had the radiator go out and had to replace that a month after I bought it. I've only put three thousand miles on the vehicle. They tell me it's a water pump that isn't covered under warranty but I took it to a different certified mechanic and he says it is engine issues. On top of that this place jacked up the price on this vehicle by $600 more than what it is advertised in hidden fees when I went to buy it.

 9 years ago (03-01-2018)

They were able to diagnose the problems with my car quickly and presented me with an accurate estimate of the work that needed to be done. I arrived in the morning, and the repairs were estimated to take all day (possibly into the next day). They provided me with a rental car to use, which surprised and pleased me. The repairs were completed early the next morning, as promised. Overall, a pleasant and positive experience.

 9 years ago (06-01-2018)

I bought my first car from Big M and my experience with them has been stellar from beginning to end, great customer service, never felt like I was getting cheated or taken for a ride. The saleswoman Lauren who helped me was extremely friendly and helpful from beginning to end. Customer service rep Angie was very helpful as well and did me a favor by letting me come pick up my license plate at the dealership a few days after I bought my car, since I was going out of town the next weekend and they put it on the car for me! Just a great experience overall and I would highly recommend them to anyone looking to buy a new or used car. (Plus you get free oil changes for the life of your car, can't beat that!)

 9 years ago (21-09-2017)

I found a vehicle of interest online. I posted an inquiry. Within 24 hours, a woman called me. She was friendly, detailed, helpful, and not pushy. Good first impression contact. She set me up an appointment to come in and texted me the details, address, etc. When I arrived, I was politely greeted in the parking lot by a young man who took me inside and offered me a seat and drink while he went to get the salesperson I was to see. My appointment contact person wasn’t available (only negative mark), but Travis stepped in and did a great job. I later found out he was mentoring the young man who greeted me as it was his first day. That same greeter (sorry, forgot his name) took me to see the car and drive it. I told them everything I needed upfront. They made it all work as they should,  but the service was more than that. Travis and Phil took the time to answer ALL my questions although I was there well past closing. They’ll have all paperwork waiting for my husband to sign today as he wasn’t with me last night; yet, I never once felt uncomfortable, talked down to, or pressured. They handle everything in house, and it was the easiest vehicle purchase we’ve ever made. They were TRANSPARENT about everything. No surprises when I went to sign. It was a fabulous deal, price, and service. Looking forward to many years with this vehicle, but if I am ever in the need for another, I would certainly return. I’d highly recommend this dealership! Thank you all for a great experience!

 9 years ago (01-12-2017)

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Big M Superstore Chrysler Dodge Fiat Jeep RAM

Reviews, get directions and contact details for Big M Superstore Chrysler Dodge Fiat Jeep RAM

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