Budget Car Rental

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Budget Truck Rental Charlotte operates a leading truck rental company in the US, serving both the consumer and light commercial sectors. We operate 2,000 locations throughout the US.

Address: 6721 E Independence Blvd Btwn SharonForest & WTHarris, Charlotte, NC 28212, USA

Phone: (704) 567-6202

Website

State: North Carolina

City: Charlotte

Zip Code: 28212

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: 9:00 AM – 12:00 PM

Update Info

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Reviews

Lady at Tuesday desk was RUDE, clothes were WAY too revealing & she had a horrible attitude. Instead of listening to the answers I have her if the questions she asked, she was on her cell phone. VERY unprofessional.

 7 years ago (29-03-2018)

Pricing was great and the car performed well but customer service was absolutely atrocious. I’m active duty coming home on leave after 3 years. And this is the last thing I expect when coming home. This older African American women working at the front counter has the nastiest attitude I’ve ever seen even after I strived to be polite and courteous.  I’m big on customer service and respect. There is no reason why I should have to come home being ignored And treated in the way I was. I pray and hope this lady has better days and I hope she treats no one else this way. If she does just kill it with kindness and don’t let it ruin your day.

 7 years ago (30-11-2017)

Thanks for the Great service! I love the personality of the ladies here! Very professional with a smile and fast service. You go girls!!!

 7 years ago (29-01-2018)

WARNING!!! We rented a car from this place for a three day rental a couple weeks ago due to a breakdown. Well it turns out we only needed the rental for two of those days and got there early (when they opened that morning) to return the vehicle. I was in the parking lot at 8 AM sharp, watched the employee pull in a few minutes late around 8:05. This guy was driving a Lexus SUV and I watched him pull right up to the door, get out and unlock the door. I walked in right behind him to turn in the keys. This guy takes the keys and just says "you're good" - nothing to sign, no receipt or anything. Guess I should've known better; because he didn't check in the keys until 10:45 or thereabouts, so no credit for us. So of course I call that place up with a rather unhappy tone of voice (after my wife already called) and get told "Hey sir - no need to get an attitude with me!" Really now? So I guess if I were to head down there and snatch $75 out of your wallet, I can just tell you the same thing. Of course, he just passes the hot potato off to some 1-800 customer disservice number where I explain the exact same story to a rep there, gave all the details of my experience, asked if I was supposed to get some kind of turn in paperwork or sign something (he didn't really answer that question); but he did say I would receive my credit for the early turn in. Of course it never came, so here I am to make sure everyone out there knows what kind of business they run there. It's too bad that this is how so many businesses choose to conduct themselves these days, so hopefully you readers out there will make the smart decision to not support these kind of actions and head on over to one of the half dozen other rental companies that are pretty much within shouting distance of this place. STAY AWAY - TAKE YOUR BUSINESS ELSEWHERE!!

 8 years ago (20-04-2017)

The worst customer service ever, when I went in the rep look as if she had she came I. From a night of partying, she had friends there hanging out, and after calling numerous of times to check and see if they had cars before I got there, but no one ever answered the phone, after catching a cab up there twice they never had any cars available.

 7 years ago (25-03-2018)

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