Hertz

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Address: 6300 Morrison Blvd, Charlotte, NC 28211, USA

Phone: (704) 362-4768

Website

State: North Carolina

City: Charlotte

Zip Code: 28211

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

Customer service is good but you have less options to choose from .

 7 years ago (27-04-2018)

This location is great it's in side the double tree hotel. The staff went out of way to get me a larger car. They are always very clean and new cars. 

 8 years ago (29-07-2017)

I actually got the vehicle at Charlotte Airport. Very friendly staff. Would definitely rent again.

 8 years ago (02-08-2017)

Always get a clean car that is ready when I get there

 7 years ago (19-03-2018)

POOR CUSTOMER SERVICE BY BRADLEY ("BRAD") WINTER.  BAD CAR INVENTORY PLANNING BY LOCATION.  I have been a Hertz #1 Club Gold member for 17 years and rent from various rental car companies all the time.  I reserved a compact car from this location.  When I arrived the location had no compact cars.  However they did have other car types available.  Brad stated "we may not have a compact car for hours or over the next few days.  We haven't had one in weeks".  I had to ask him to call other locations to see  if they had a compact car available - which they reluctantly obliged.  The other 2 locations he called didn't have one either.  
Instead of providing a complimentary 1-class car upgrade (they had intermediate / mid-sized cars available), Brad wanted me to pay the difference between the car I reserved and the car they had available.  Never has any rental car company asked me to do such a thing when it's their fault that they don't have the car available.  Every single one puts customer service as a priority and provided the complimentary upgrade if they don't have the car available.  I will NEVER rent from this location again.

 9 years ago (25-04-2016)

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Reviews, get directions and contact details for Hertz

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