Budget Car and Truck Rental

Reviews, get directions and contact details for Budget Car and Truck Rental

Story

Budget Car Rental Orem operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers. Key Drop-Off available at this location.

Address: 45 W University Pkwy, Orem, UT 84058, USA

Phone: (801) 377-9300

Website

State: Utah

City: Orem

Zip Code: 84058

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: 11:00 AM – 2:00 PM

Update Info

Similar places near

Enterprise Rent-A-Car 1 miles Never a bad experience. We’ve been graciously upgraded the last 3 times we’ve stopped...

Hertz 1 miles we scheduled a car with hertz while ours was in the shop. we spoke with Kenna and set...

Hertz Local Edition 1 miles I am extremely disappointed with Hertz. I ordered a car online months ago for a big t...

Enterprise Rent-A-Car 4 miles Got my rental for here while my car was in the shop. They let me upgrade to a much ni...

Enterprise Rent-A-Car 4 miles Excellent customer service. Everything was very clear and they try to get you in and ...

Budget Car and Truck Rental 4 miles Cory was really nice and knowledgeable, and gave us some awesome discounts. That bei...

Avis Car Rental 4 miles Does anyone still work here? We have a reservation for today, can't get in touch wit...

Enterprise Rent-A-Car 9 miles I have been renting from the American Fork Enterprise Rental for several years. I ha...

Budget Car and Truck Rental 10 miles Rented a car and turned it in on time. Then, a month later we received a notice for c...

Enterprise Rent-A-Car 11 miles I wish it wasn't this location getting the bad review, but I had such a poor experien...

Enterprise Rent-A-Car 15 miles Seems like a trend at this place with the last few reviews reflecting my same issue. ...

Enterprise Rent-A-Car 21 miles Great location and love their customer service! Desmon helped me and he gave us a gre...

Hertz 21 miles I was forced to use Hertz by the third party insurance company when my car was hit. I...

Hertz 21 miles Alex was amazing, he was attentive, efficient, and so personable. The car was clean a...

Enterprise Rent-A-Car 22 miles There is nothing to complain about. All the staff did great. I don't usually get t...

Enterprise Rent-A-Car 24 miles I've rented from this location for several years. I really loved working with Edmund...

Enterprise Rent-A-Car 24 miles Great guys and superb attitude. They always find ways to serve you better. This has b...

Avis Car Rental 24 miles I've used the place several times during my annual ski trip to Utah. The service is g...

Reviews

I have rented from Budget several times and I have usually been satisfied with how much I have paid. However the customer service at any location has been sub-par. They usually only have one person working which means I have had to wait way too long. It also means that the cars don’t get cleaned very well, if at all. Also I have never been able to call the specific location I’m renting from. It always redirects to their national number where they can’t help you because they can’t see your contract. When the last car I rented had nearly bald tires on the rear, on a rear wheel drive car, I had to take it to the airport to get a replacement car. There were so many people waiting for cars that my options were to wait for an hour or more, or pay more money for an upgraded vehicle. I have rented for the last time from Budget. I would not recommend renting from them.  You will more than likely be frustrated and disappointed.

 7 years ago (08-03-2018)

Helped by 2 different staff members over the time of my rental. Very friendly and fast.

Customer service THERE was A W E S O M E!! 

Customer service over the phone... TERRIBLE! Wish my car was washed before we picked up too. We ended up having to wash it ourselves since we were driving out of state. Otherwise, a good experience!

 7 years ago (14-02-2018)

Terrible experience.  
One hour late waiting for rental truck. 
Help came but did our check out wrong. 
Almost sent us with Truck without gas.
Lost our moving help, and having a newborn could not get home in time for her 

They need more help, that is trained when times get busy.

 7 years ago (28-02-2018)

If your local avoid this place at all cost. If you’re from out of town don’t use this company. They don’t have their stuff together. When you call the phone number it goes to the one 800 budget number. There’s no way to contact the local number. Complete joke.  There’s nobody on site.

 7 years ago (07-03-2018)

Good if you know what you're getting. Reservations mean nothing so if you have an important trip in the future, you'll probably get a car but probably not what you reserved. Their cars are super nice though, usually very high end trims. A Charger here will be fully loaded where a Charger at Enterprise will be fairly basic. I needed a pickup truck a couple weeks ago and got a very nice Ram 2500 Longhorn the same day I booked it. So if you can deal with gambling on reservations, the cars are super nice. Loss damage waiver through your credit card also takes the risk out of renting here.

 8 years ago (30-09-2017)

Comment on this business

Map, Satellite View
Street View

to add Budget Car and Truck Rental map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=budget-car-rental&id=62177&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/budget-car-rental-i62177.html" target="_blank" title="Budget Car and Truck Rental">Budget Car and Truck Rental</a></p>

Budget Car and Truck Rental

Reviews, get directions and contact details for Budget Car and Truck Rental

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies