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Reviews, get directions and contact details for Budget Car Rental

Story

Budget Car Rental Baton Rouge operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers. Key Drop-Off available at this location.

Address: 9430 Jackie Cochran Dr, Baton Rouge, LA 70807, USA
Phone: (225) 355-0312
State: Louisiana
City: Baton Rouge
Zip Code: 70807


Opening Hours

Monday: 7:00 AM – 12:00 AM
Tuesday: 7:00 AM – 12:00 AM
Wednesday: 7:00 AM – 12:00 AM
Thursday: 7:00 AM – 12:00 AM
Friday: 7:00 AM – 12:00 AM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 12:00 AM

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Reviews
GOTS TO BE THE WORSE RENTAL CAR SERVICE I PREPAID THRU PRICELINE FOR 3 DAYS FOR 128.00 I EXTENDED THE RENTAL FOR 2 days WITOUT ME KNOWNING THat it wpuld be 142 A DAY TO EXTEND A RENTAL WAS NEVER TOLD THE PRICE OR NOTHING AND WHEN I CALLED ABOUT THIS IT WAS KNOW UNDERSTANDING OR COMPASSIONATE WHAT SO EVER SO I HAD PAY 284.00 FOR 2 DAYS AND THE CAR HAD 30000 PLUS MILES ON IT AND THE WIPERS WERE BAD AND TIRES WERE INFLATED TO 52 PSI ....SMH I NEVER HAD TO GO THRU THIS WITH ANY OTHER RENTAL SERVICE I FEEL bamboozled JUST HORRIBLE SERVICE ALL AROUND THE BOARD😡😡😡😡😡😡😡😡😡😡😡
7 years ago (16-02-2018)
Horrible experience today...reserved and pre-paid for a mid size SUV. Upon arrival, the agent told me that she was waiting for keys to be dropped off and my wait would be a few minutes. AN HOUR LATER, the agent calls me to the desk and offers a compact car. I ask why I'm being downgraded and she says that all that's available. I remind the agent that I pre-paid, therefore it would seem appropriate to upgrade my car to the next available size since I cannot receive a refund. She then asks for my id and credit card, without addressing my comment, and proceeds to book me for a car. I ask....what car do you have on my reservation now? She says a Chevy Malibu. I tell her that's not compatible and she tells me that the Malibu is a full size car and full size cars actually cost more to rent from Budget than mid size SUV's. She also stated that the Malibu was larger than a mid size SUV. Left with no options since I'd missed my scheduled meeting and was on the verge of missing another while I waited on a rental car, I accepted the Malibu. I'm disappointed that the agent was so dismissive and blatantly lied regarding the price/size of the Malibu in comparison to a mid size SUV to shut me up. I'll never rent from Budget again.
7 years ago (07-11-2017)
Rented an Volvo SUV from them. I went to return the car at 4:30am local time. No one was there to process my return. I landed in Springfield Missouri to get another rental from Budget. My account was red flagged because they still hadn't checked my rental in. I had to use another company due to this paying out of pocket and not using my reservation. I finally got a text at 11:30am that the rental had been successful processed. 6 hours later it was processed.
8 years ago (07-08-2017)
WHAT A GREAT EXPERIENCE. WE WERE UPGRADED TO A FORD EXPEDITION WHICH WAS GREAT FOR THE 7 PEOPLE THAT WERE IN MY PARTY. THE CAR WAS IN GREAT CONDITION, VERY CLEAN AND SMELLING GREAT.
8 years ago (04-05-2017)
Horrible service of agent Vicki!!! When I called her, "Is there extra charges, if I return New Orleans airport?" She answered "No charge!" And when I dropped off Budget rental car at MSY, instead of Baton Rouge airport, they charged me $388. I won't use Budget Rental car in my life again, nor I won't recommend to anyone body around me.
8 years ago (07-12-2016)
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