Budget Car Rental

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Budget Car and Truck Rental Las Vegas operates one of the best-known car rental brands and leading truck rental companies in the US and CA, serving the consumer and light commercial sectors. Key Drop-Off available at this location.

Address: 3041 S Las Vegas Blvd, Las Vegas, NV 89109, USA

Phone: (702) 568-2241

Website

State: Nevada

City: Las Vegas

Zip Code: 89109

Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 7:30 AM – 5:00 PM
Sunday: 7:30 AM – 5:00 PM

Update Info

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Reviews

Budget did not have a rental vehicle for me or several other customers upon arrival. Additionally, a rental vehicle NEVER BECAME AVAILABLE for me and several other customers that had reservations. The staff at this location made no effort to get us our rentals, and merely resorted to an unapologetic, blame-shifting attitude that was 'not their problem.' They even condescended me on several instances as I offered to wait in their lobby for a vehicle to become available, but after tiring of the remarks they were loudly making amongst themselves (to ensure I could hear and would finally want to just give up and leave) I left, and again, I repeat, neither myself nor several other families received their rental vehicles. I will never use Budget for future rentals based on the horrible experience with this location.

 7 years ago (22-02-2018)

If i could give 0 star I would. My friend and I made a reservation for a mini van, for a trip on President day weekend to go to California, when we got there, they told us we need a major credit card to rent the van. Now we both have debit cards but do not have a major credit card.NOBODY INFORMED US OF THIS. So at the last minute our planned weekend was ruined. Then the staff which was a older Hispanic woman and two other men where so rude to us, and disrespectful. We were not rude to them but they had attitudes from the beginning. I will be getting in touch with the corporate. Worst customer service I had in a long time!!!

 7 years ago (16-02-2018)

I do not recommend this location to anyone. Very impolite staff. I have booked a car for my vacation about 2 months prior to my pick up. I arrived 30 min before the pick up time. I noticed that they do not have any car available. hey have been 3 customer before me and the receptionist told them she does not have any car and do not know when she will have car for us. I asked her to call other locations to find availability and possibility for us to pick our cars at those locations. She 1-2 phone calls and said she can not provide us any car at that time. 
I was renting another car from Avis and supposed to return it after pick up car from budget.  I asked her if she can arrange pick up for me at the airport or transfer my pick up at the airport.  then I would go to airport, drop off Avis`s car and wait to receive my rental car from Budget and not pay penalty or extra day to Avis because of not receiving car from Budget at the expected time. 
Asked her to rent another car for me from Avis which is sister company of Budget.
I had to call customer service. They recommended to go to Avis and rent new car or extend my rental car with Avis and Budget will pay the $400 difference but customer service mentioned that I have to receive a note from this location states that they were not able to provide me my rental car. I asked her and she refused to give me written note. I forced her to contact her manager then I can talk with her manager, explain the situation and receive that statement. After several attempt from me to ask her to make a call then finally she agreed to make a call but she said she won`t give me any written document stating she didn`t have car even her manager tells her to do so. 
She called the manager and manager surprised why she didn`t make more phone call after her call about 2 hrs ago. Her manager told her she had 2 available regular cars and also 2 luxury cars that they can upgrade us if they needed to.
She told us that we have to go there and pick up those two cars by ourselves. I also had to pay extra day to Avis

      
      
      
 7 years ago (10-01-2018)

Please read all the reviews and listen to them,  DO NOT rent from them.   I was charged more than what was quoted.  The first guy I spoke to hung up on me.  I asked to talk to a Supervisor and she was telling me that my confirmation email was for a higher price, when I had the email in front of me with the lower price and she was calling me a liar.  In other words,  I have to eat the cost.  Don't ever rent with budget, unless you want to pay a lot more than what was quoted.

 7 years ago (06-03-2018)

Worst experience ever! We booked a car online and thought we were all set. When we get to the location, they tell us there are no cars for us to take. They didn't even offer to get one from another location like other car rental companies. It's safe to say that my wife and I are never going to budget again!

 7 years ago (07-01-2018)

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