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Reviews, get directions and contact details for Hertz Las Vegas - Paris Hotel and Casino

Address: 3655 S Las Vegas Blvd, Las Vegas, NV 89109, USA
Phone: (702) 733-7338
State: Nevada
Zip Code: 89109


Opening Hours

Monday: 7:00 AM – 1:00 PM, 2:00 – 5:00 PM
Tuesday: 7:00 AM – 1:00 PM, 2:00 – 5:00 PM
Wednesday: 7:00 AM – 1:00 PM, 2:00 – 5:00 PM
Thursday: 7:00 AM – 1:00 PM, 2:00 – 7:00 PM
Friday: 7:00 AM – 1:00 PM, 2:00 – 7:00 PM
Saturday: 7:00 AM – 1:00 PM, 2:00 – 7:00 PM
Sunday: 7:00 AM – 1:00 PM, 2:00 – 5:00 PM

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Reviews
Drop off at Paris hotel Vegas was difficult due to lack of signage. Small sgn was placed after the entry barriers and then no signage about where the Hertz desk as placed. We had some time but bad if you're in a rush!
8 years ago (22-09-2017)
Overall good experience. First time I arrived I had to wait a few minutes in the somewhat hidden away alcove labeled East Elevators that houses the Hertz desk. First car provided was a 2 door when a 4 door was requested, but I was easily switched out with a good, clean car. Upon return, I found I needed to leave the keys in an express box with my contract, which I had left in the room. I had to come back a second time to leave the keys with the contract, when I found the express box broken into. So I had to return a third time the next morning, since I wasn't about to leave the keys in an open box. Overall good experience, if not for the hectic return and hard-to-find desk.
9 years ago (19-09-2016)
Good experience! Exceptional customer service at the Cosmo!
8 years ago (28-07-2017)
I returned the car at this Hertz located in The Cosmopolitan hotel. I found where to park the car only by searching what people said online (there are no signs nor any information on Hert's website). Finding the Hertz desk in order to return the keys was a 40 minutes "adventure" due to no signs in the hotel. The guy at the front desk wasn't too helpful with billing complaints I had. Tips: Car parking is at the lowest level of the underground parking lot (look for the yellow hertz signs near the elevators at that level). The Hertz Desk is located at ground level near in a small niche near the main door from the strip. Enter the door, turn right and look for the niche (you'd see the Hertz sign only after entering the niche).
9 years ago (02-11-2016)
Terrible experience. The agent who took the reservation did fine, but the agent who issued the car said the fuel was pre-paid. The car, however, had only 1/4 tank of gas. I did not discovery the deficiency until I was in the desert -- 50 miles away from a gas station. Fortunately, the car had enough gas to make it. I put a full tank of gas in the car, and brought it back to Hertz at the Vegas airport location. There, the agent had a real attitude when I told her about my problem -- she tried to blame me for the gas shortfall. As it turned out the fuel was not pre-paid as the Cosmo location agent had said. In the end, Hertz got the car back with half a tank more fuel than when I started. Nothing about this rental went right.
9 years ago (16-05-2016)
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