Dollar Rent a Car

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Address: 3300 S Las Vegas Blvd, Las Vegas, NV 89119, USA

Phone: (702) 737-1081

Website

State: Nevada

City: Las Vegas

Zip Code: 89119

Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 7:30 AM – 5:00 PM
Sunday: 7:30 AM – 5:00 PM

Update Info

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Reviews

I spoke with them on the phone and reserved a car (got an email confirmation), paid for a taxi to get to their location and arrived before the reservation time. Once I got there,  they said they were out of cars. 

How do you go from telling someone on the phone you have cars, taking my reservation,  emailing a rental confirmation - all in just 15 minutes - and then when I arrive you are out of cars? 

What's the point of online reservations if there are no cars when you get there? 
Someone arrived while I was talking to them, they had used a popular online travel discount website, and they were also instructed to contact them to request a refund since they were out of cars...

Outrageous.

 7 years ago (08-03-2018)

Im wondering if all these complaints are legit. Theres always 3 sides to every story. That being said any car rental place is going to be busy when they first open or when they are at peak hours. Even if u prepay u still have to show up on time which i have found that means getting there early especially in Las Vegas!! I mean this location is right in the thick of it all AND they r the most reasonably priced one. I had no problems. When I first arrived i was about 15mins early so i had to wait a bit. @30mins or so but im in vacation and whn im on vacation i relax my mind and i dont put times on anything!!! (I dont do shows). Anyways i got my car which was a lil dinged up and small but again its a rental and im on vacation!! It was nascar wkend too btw! So they were very busy.
Got my car (always take lots of photos!) went to Red Rock Canyons (i highly recommend). Got gas thn returned the car earlier than i reserved and I was done. Super painless. No extra charges. No cleaning fee. I had no issues. Granted I understand thats not always how it will go. Depends on the people working that day i suppose. But mostly i think its just getting there on time and confirming reservations before you arrive. Triple check reservations and be careful its not from a 3rd party except Expedia—they r pretty cool!

 7 years ago (09-03-2018)

I'd give this place 0 stars if I could. I booked 2 weeks in advance for Thanksgiving weekend and even called the day before pick-up to confirm everything was good. Like most reviews have said, I showed up and they told me they were out of cars and there was nothing they could do to help me. The service rep at the counter was completely unsympathetic and dismissive.  I would NEVER use this company again. Stay away!

 8 years ago (27-11-2017)

The agents were great and the car got great gas mileage.  Why not 5 stars.  It would have been nice to have a full tank of gas to start with.  When I returned the car early their was a penalty for early return which was waved and that was fantastic.  However I should have saved the cost of one less day of car insurance $26, but the bill total bill was only $15 less.  Digging through the details and it would take a long to explain here but there was creative accounting in how they calculated the service fee 20% and the taxes 21% on the total amount first then took the discount off.  Hence I did not save the total $26.  But overall okay experience with Dollar.

 8 years ago (27-06-2017)

Great people skills at the counter and no line nes!!! Yeah....

 7 years ago (14-02-2018)

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