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CarLotz

  1. Virginia
  2. Henrico Car Dealer
  3. Virginia Car Dealer

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CarLotz
Address: 8406 W Broad St, Richmond, VA 23294, USA
Phone: (804) 308-9592
State: Virginia
Zip Code: 23294


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Reviews
Usually suspicious of kitschy spellings like 'Kidz World,' 'shoppes,' 'pointe,' or 'tha' anything, I nevertheless went to Car Lotz on the recommendation of a friend who had a great experience buying a Volvo from them. I was attempting to sell a vehicle that was fairly old but had low mileage and was in great shape. Carmax (more kitsch) had offered a mere pittance and I knew I could do better. Long story short, Car Lotz got me a 46% increase over that offer and it took them less than two weeks to do it. This is the closest you'll get to a private sale without having to do your own legwork, and even then you won't reach as wide an audience or exude credibility as does Car Lotz. I'm truly amazed, not just at their ability to get me more than I thought possible for my vehicle, but the ease with which they did it, the easy-going, professional, knowledgeable staff, and the complete lack of BS associated with the process. The truth is, I left Car Lotz, check in hand, feeling certain I'll be back again next time I need to BUY a vehicle. Their lot was FULL of high quality, late-model vehicles and it occurred to me that every time I've bought a brand new car I've pissed away thousands by merely driving it off the lot and parking it in my driveway. I remember when my friend bought that Volvo and I thought it was new from the dealer. I would say talk to Josh because he was so awesome, but I interacted with several of the people there and found them ALL to be awesome. If kitschy spellings turn you off my advice is look past the Z in Car Lotz and pay them a visit. They've won me over and I'd even wear their t-shirt if they have one. It was a great experience from end-to-end; I'll definitely be back.
7 years ago (10-11-2017)
Want a great car buying experience? Speak with Josh Alford.
7 years ago (17-10-2017)
Very accommodating, and sold me a Honda CR-V for about $1000 under the KBB value with a cheaper loan than USAA offered me. The sales team worked as a team: no one in the store was trying to cherrypick me as a customer, and no one was trying to make me pay too much. I got to keep the car overnight to take it to my mechanic for a second look, and the car was in great shape. Would definitely recommend!
7 years ago (15-08-2017)
Purchased a vehicle from them in October 2016, 2 months later the engine blew. If you want a reliable vehicle go elsewhere, they just want to make a sale. They don't care about the customer!!! Would not recommend to anyone.
8 years ago (27-04-2017)
Great place to buy a car, friendly and helpful staff.
7 years ago (10-11-2017)
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