U-Haul Neighborhood Dealer

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Address: 9127-D W Broad St, Henrico, VA 23294, USA

Phone: (804) 270-7644

Website

State: VA

Zip Code: 23294

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Reviews

I had reserved a van online for the day on a Saturday to move my Grandma into assisted living. Someone from this outlet later called me and asked why I needed the van so long. He said they "like" to rent them for just 4 hours – even though the vans are rented by the day and mile, not hour. I cancelled and went with another outlet that was happy to oblige.

 8 years ago (11-11-2016)

We rented a truck several months ago through the uhaul website. Since The Mail Room was closed on Sunday, we parked the truck where they told us to, all cleaned out, and dropped the key off in the drop box. We looked at our email receipt the next day to find they charged us extra for cleaning and for equipment that we didn't use! Terrible company! Don't ever drop your truck off here and expect them to be honest!

 9 years ago (04-05-2016)

It was a hassle returning my vehicle

 8 years ago (27-03-2017)

Never open

 7 years ago (07-10-2017)

I had booked a truck to be picked up at 3pm, at about 3:10 I had a phone call (I! was was on the way there and just about to turn into their parking lot) that lady told me that she had rent that particular truck to amother person and that person has not return yet. how that hell she just rent my booked truck out to someone else? then she had a ball to over charge me $6. instead of getting any discount from getting my booked truck got rented out. this was my first and last experience with this shittyass place wish I could give a zero star

 10 years ago (14-02-2015)

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U-Haul Neighborhood Dealer

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