Chuck Olson Kia

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About

Chuck Olson Kia is part of a family run business in Shoreline Washington for the past 50 years.

Address: 17001 Aurora Ave N, Seattle, WA 98133, USA

Phone: (206) 219-4040

Website

State: Washington

Zip Code: 98133

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Reviews

Anthony is the absolute best. He worked for 3 Days to find me exactly the car I wanted at exactly the price I said I would pay. Even my favorite color. I appreciate all he did and would highly recommend him to anyone looking for a car. This is the fourth car I bought from Chuck Olson Chevrolet and I have always had excellent service. My daughter went back a matter of a few days after me and bought the car from Anthony also. Thank you Anthony for all your hard work and being so patient and kind.

 9 years ago (23-09-2017)

Antonio, with Chuck Olson Kia, was a great salesperson. I called from Spokane Valley, WA  inquiring about purchasing a Kia Soul.  I explained to Antonio what I was looking for in my Soul and I was very pleased with the car he was offering me.  We did all of our dealings with phone calls, text messages, and email.  I started this process on September 14, 2017  and I  made a trip to Chuck Olson Kia in Seattle, on September 24 and picked up my new Kia Soul. It was a great car buying experience and I would  recommend buying a car from Chuck Olson with Antonia  as your sales person.  Antonio also offered to help me in the future should I have questions on operating the touch screen media center in the car.  I think Antonio and I are going to become very good friends  considering my age with the new technology. THANK YOU ANTONIO!!!

 9 years ago (25-09-2017)

UPDATE:
Raising stars on this review since we got a call from Greg who apologized for his team and promised to take care of the issues. I will be happy to rate it higher if they prove our issue was an exception and they can provide a good customer care down the road.
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Had a reasonably good buying experience, but frustrated with the lack of customer care and any organization. Purchased a certified Kia Sedona SXL in nearly new condition (300 miles). Since the service center was already closed, I was promised to get a follow-up call with an appointment the next day to get the stickers removed and get the prepaid all-weather floor mats installed. My wife has been unsuccessfully calling them for more than a week each time being promised for somebody to follow up. The next week, after a few attempts, I reached to the service department manager who attentively took the details and promised to get back in 30 minutes. I waited until the end of the day, left Rick a voice message and shot an email to Greg (the owner). The next day I got a call back from the sales person that he just received my voice message, and I can pick up the floor mats without an appointment and be out in 30 minutes. We were ignored for about 2 weeks, and my wife with a toddler spent 3 hours instead of the 30 minutes in the service center waiting for her turn just to get these reused floor mats installed (pictures attached). A request for a discount since the mats were defected was rejected. The salesman brought in a person who he presented to my wife as a manager, but later turned out to be a regular service center employee. She also found a covered scratch on the driver's door immediately after the mats were installed that we believe was not there in the morning.

 9 years ago (21-09-2017)

Even though I didn't have an appointment, and there were no openings for over a week, I thought the service manager's name was Rick, but my paperwork says Brandon. Anyway he was great!  my engine light and oil light were on, they fit me in the next day and took care of it! Awesome customer service

 9 years ago (09-09-2017)

A caring and honest sales staff.
I'm on my third used car from this dealership. At the start I had no credit rating, no payment history (outside of rental history) to offer. I was given a chance with in-house financing and, most importantly, my sales person took care to put me in a vehicle that fit my budget and my lifestyle. As the years have gone by, I've developed a relationship with these guys. I recommend them with all my heart.

 9 years ago (07-06-2017)

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