Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 500 West Las Colinas Boulevard, Irving, TX 75039, USA

Phone: (972) 409-7073

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State: Texas

Zip Code: 75039

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Reviews

On July 3  my vehicle was struck from behind by another vehicle and spun into a concrete barrier. It was late in the afternoon. My insurance covered rental cars through Enterprise. The location inside the Irving convention center was the closest where I could pick one up. I arrived at 5:55. Though they closed at 6, the young lady behind the counter was friendly and gracious and stayed with me until she had me driving away in a satisfactory vehicle. They also worked with me closely after my insurance coverage ran out and extended the same rental rates until I found a satisfactory vehicle to replace mine -which had been totaled. I paid ahead for a week. When I found a satisfactory replacement vehicle a couple of days later, I thought I would be stuck with five days rental fees that I did not really need. Not so! They refunded the extra charges on my CC and I returned the car five days early. Great five star plus service and very friendly, gracious and helpful staff. My only complaint is that this location seems to be understaffed and it is difficult to contact by phone. They need at least a larger voice mail mail box. This annoyance was overshadowed by the great service and friendly staff.

 9 years ago (05-08-2017)

Bridget at this location saved my hide! The Enterprise location at Love Field rented me car with tires that weren't up to code. I was directed to the Las Colinas location, where there were no cars available. Bridget went beyond by renting me HER Enterprise car, and even followed up with me  by phone after my trip to confirm that all went well. Thank you for your kindness, Bridget.

 9 years ago (03-08-2017)

Just tried it once so far . Had a good experience 
The one at irving convention centre
Staff was helpful

 9 years ago (02-11-2017)

I booked a car online at 1:40 pm, for pick up at 6pm. Received a confirmation email, a minute later. Took at Lyft from my job at 5:20pm to the Convention Center to be on time. I waited for 15 mins in line to hear no cars were available. She said she called to let me know. The voice mail was left at 5:33, as I was being taken to the Convention Center. Unacceptable, poor business practices. Wasted my time and money.

 9 years ago (18-09-2017)

Worst, bad cars. Not Even deserved for single star rating.This is the worst experience with the Enterprise to me, for the first time. Without seeing this location reviews, i rented a car  through enterprise mobile app. All the previous reviews about poor condition of cars is absolutely true. Worst cars, employees are helpless about the cars. Not caring about the customer experience. Please try to avoid going this location to hire a car unless you don't have any other option. After i drop off the car, again i booked Uber to go home. Really pissed off with the experience in this location.

 9 years ago (03-06-2017)

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