Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 3410 Veterans Pkwy, Columbus, GA 31904, USA

Phone: (706) 653-7572

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State: Georgia

Zip Code: 31904

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Reviews

I rented a minivan. The 2 front tires needed to be replaced ( the agent checked them and agreed). I was given the option to go down the road and get them replaced or wait for another van. Being on a schedule, I didn't have time for either one so I took the van and hoped for the best. The tires were still good but low on tread. So we get out of town on our trip and the dash starts lighting up. Low radiator fluid, low wiper fluid and tires low on air! So we spent extra money buying fluids-something that should have been done before the van was okay'd for use. It was also in need of a wheel alignment.  I won't be renting another vehicle from enterprise. I thought they were supposed to be the best. At least I got my security deposit back.

 10 years ago (30-12-2016)

Was super crowed but they seemed to know what they were doing.  Got everyone their car and was able to upgrade to the one I wanted.  The car was nice was a  Ford expedition .  Was high model, but nice.  Was clean kind of.  Found a coke can in the back seat that was left.  Guy I worked with was really great and the return was just as easy.  Have always used  Enterprise .  Would use this one again even if they were bust they still had plenty of cars.  Only thing I really hated was it was super small and hard to move around inside and out..

 10 years ago (26-10-2016)

Our friendly rental agent was also efficient and professional, and she got us on our way quickly for a Thanksgiving road trip.  Our fuel-efficient Chevy Sonic looked sharp and drove like a champ.  I would highly recommend this business.

 10 years ago (30-11-2016)

I have been using Enterprise for over 20 years, and I have always been very happy with them until now.  When I brought my car back, the customer service representative, (Shevren Keaton) spent a good 10 minutes going over the car to try to find something to charge me for.  Finally he told me that he was going to charge me $125.00 for detailing the car because of dog hair. 
When I take my 4 pound dog in the car, I put a blanket on the seat just for extra measure.  I looked closely and found about 5 hairs.  I have rented at least 20 cars from Enterprise, with the same small dog.  Never has anyone tried to charge me $125.00 detail fee for 5 dog hairs.  I asked if I could use the vacuum that was 10 feet away from where I was parked and I was told that it was for staff only.  I had to drive up and down the road looking for a gas station with a vacuum.  When I found one, it took me less than 30 seconds to vacuum the 5 dog hairs.  When I came back and voiced my opinion, to the manager he was extremely rude and condescending.  I don't know if it is just that this location is rude and incompetent, or if Enterprise is trying to increase their revenues by trying to stick people with a $125.00 "detail fee" for a 30 second vacuum. Either way, I will never use them again.

 10 years ago (30-10-2016)

Super easy process and the people were great! I had shown up at the wrong rental office however, they handled my transaction seamlessly. One of the best and easiest car rental transactions I've ever had. We've started using Enterprise around the country when we are RV'ing instead of towing a car.

 10 years ago (24-11-2016)

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