Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1307 Assembly St, Columbia, SC 29201, USA

Phone: (803) 748-9214

Website

State: South Carolina

Zip Code: 29201

Update Info

Similar places near

Hertz Rent a Car 917 meter The two men were very helpful, professional, and respectful. I travel alot and this w...

Avis Car Rental 1 miles We had originally had a car reserved through Thrifty Car Rental (a month in advance)....

Budget Car Rental 1 miles Fast, helpful extremely curtious!!!

Enterprise Rent-A-Car 2 miles After all the extra travel to West Columbia for a reserved pickup which wasn't there,...

Enterprise Rent-A-Car 3 miles On a seemingly chaotic Friday, I experienced a much longer than anticipated wait time...

Enterprise Rent-A-Car 3 miles Overall a wonderful experience. Vehicle was very nice. They offered a great discount ...

Enterprise Rent-A-Car 5 miles 3 times reservation confirmed. When I came to pick up the car, they refused to accept...

Enterprise Rent-A-Car 6 miles Great

Dick Smith Rental Car 6 miles Super easy and less expensive that a traditional rental car service

Thrifty Car Rental 6 miles When we need to rent a vehicle, we always use Thrifty. The prices are cheap and reaso...

Alamo Rent A Car 6 miles I rent from this location approximately every 2 weeks. I chose Alamo because they wer...

Enterprise Rent-A-Car 8 miles Terrible terrible experience here. I was not supposed to be charged for my rental, bu...

Hertz 10 miles After two attempts to get a rental car from Herzt in time to get to work, we gave up....

Enterprise Rent-A-Car 11 miles Awesome, helpful went out of their way and gave us a great deal

Enterprise Rent-A-Car 12 miles There was an issue with the car I requested but the Manager, Morgan, and his team act...

Enterprise Rent-A-Car 35 miles Absolutely terrible. False advertisement. Stuck without a ride because of enterprise....

Hertz 36 miles Very friendly service and was in and out very quickly with a good variety of cars to ...

U-Save Car & Truck Rental 36 miles A VERY GREAT CAR RENTAL COMPANY, AND THE OWNER IS VERY DOWN TO EARTH AND UNDERSTANDIN...

Reviews

I use this location solely for work rentals. Customer service and professionalism are lacking. On a recent rental, the rental agreement prepped, and I was handed the keys and pretty much pointed in the direction of the parked car in the garage. No review of the agreement, or walk around the car-- basically, here are the keys and there's the car.  On my next visit, the check-in process & vehicle inspection was fairly standard, but I left without being given a copy of the contract.  When I addressed it, upon returning the vehicle, I was told that it's the customer's responsibility to ASK FOR a printed copy of the rental agreement, bc they're moving to a paperless system. I told them that I never received an electronic copy, either. As a result, I completely refueled a car that was checked out as having a 1/2 tank of gas.  They told me that there was nothing they could do about it.  Decent cars, but the customer service experience, and lack of professionalism will force our office to go with a different location.

 8 years ago (02-03-2017)

I had a great  trip.  My daughter and  I had no problems.  The  trip was great and  we had no trouble  at the Enterprise in Columbia.  We got a nice upgrade  and I will use them again.  Ronnie D.

 8 years ago (11-03-2017)

Great customer service (as expected )- accommodated my evolving rental needs.

 8 years ago (09-03-2017)

My experience picking up my car was outstanding.  The staff working were extremely friendly and helpful.

Unfortunately, there were significant challenges with the rental experience in general.  No one was available to come pick me up as Enterprise promotes so heavily in their ads.  I had to use Uber to get my car.  Not only was this location not able to pick me up, my insurance company called three other locations of Enterprise while I was stranded by the road after an auto accident.  To summarize, four Enterprise locations were not able to pick me up.

I called this office on the phone with a question about hot to return the vehicle.  A staff member name Tequila answered.  I had to briefly put he on hold to answer another line (literally, long enough to answer the call, put them on hold and return to the other line).  She hung up on me.  It was disappointing to be treated in such an unprofessional and discourteous manner.

I got a great car at a great price.  Sadly, the overall disappointing customer service experience makes me not eager to do business with Enterprise in the future.

 9 years ago (22-09-2016)

Customer service sucks as a platinum member it's always hard to get a car at this location I feel especially if your black,  no matter how many thousands of dollars I spend with the company. If you ever go don't  get the short fat guy Jermain harper he is very rude and  horrible customer service! I can't wait to enterprise Clean house at this location new management needed!

 9 years ago (03-09-2016)

Comment on this business

Map, Satellite View
Street View

to add Enterprise Rent-A-Car map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=enterprise-rent-a-car&id=124254&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/enterprise-rent-a-car-i124254.html" target="_blank" title="Enterprise Rent-A-Car">Enterprise Rent-A-Car</a></p>

Reviews, get directions and contact details for Enterprise Rent-A-Car

Story

Find nearby businesses, restaurants and hotels

We use cookies