Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 4177 Expressway 83, Brownsville, TX 78520, USA

Phone: (956) 548-2224

Website

State: Texas

Zip Code: 78520

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews

I rent from Enterprise roughly once a month.  The staff at the US-83 location is always friendly and accommodating.  On occasion there will be an issue and they invariably work towards customer satisfaction.

Months ago I rented a car that smelled of cigarettes and had coffee stains all over the back seat.  I complained to the local manager who promised to make it up to me on my next visit and he did.  Upon my recent visit he offered a discount or upgrade to my full size rental and wound up with a luxury mini van with leather seats all the expected upgrades.  Big thank you to local manager, David Cabrera.

 8 years ago (09-11-2017)

My parents rented an SUV from this location and for work reasons they had to drive back on Christmas day.  Christmas morning we discovered they had a flat tire due to a nail.  Enterprise Road Service advised us to try and find a place that could patch the tire and take the receipt back to the rental office for a refund.  We managed to get the tire fixed and when they returned the vehicle, GEORGE MACIAS with the title of Manger-in-Training had HORRIFIC customer service.  He immediately disregarded my parents situation and the fact that their trip had to be altered due to the flat and kept saying it was not his problem and there was nothing he could do.  If this is the type of "manager" that Enterprise wants to use, we are all better off giving our business to another company.  The only reason this is not a one star review is because my parents continued to persist that something had to be done he gave them one day of credit.  He could have done this from the beginning and kept loyal customers that rent from him every major holiday.  Instead he's lost their business and mine.

 8 years ago (26-12-2017)

The wait for rental was long due to there was only one agent at the counter and a difficult customer. The return was fast and easy.

 7 years ago (17-01-2018)

The staff (Mina, Jesus, Melissa, David and others) have always been very friendly and always pick me up or drop me off when I need a ride (just a call away). They always push to ensure that I am satisfied with my rental as I do many rentals due to work. Recently a car crashed into my rental (left panel damage) and they exchanged the car that same day. Not once have I had a complaint on how amazing this office is. Keep up the great work!

 8 years ago (31-05-2017)

I wasn't very pleased with the rental. I had the car pick up scheduled at 5 pm but wasn't given the car until 5:45. The representative told me that they were getting the car ready. I saw a gentleman washing cars and mine was the third one so I figured they were going to wash it. Well after all the waiting, I was given the car. Once I was driving it I realized that it was very dirty. Then the front passenger window did not work. When I returned the rental I mentioned it to the representative and she said that she knew that the guy who washed the cars never did a good job. 😔

 8 years ago (27-07-2017)

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