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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 515 State Highway 71 W, # B, Bastrop, TX 78602, USA
Phone: (512) 303-9140
State: Texas
City: Bastrop
Zip Code: 78602


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
Don't rent here because you will be given a dirt car and Noah will give you an attitude about cleaning it up. On 02/11/16 try give this location another chance but it still sucks. 05/06/2016 Rent at this location again because I was told that it would be better. The staff is rude and don't listen. I was very happy with the service up until new manger came and I was treated bad. I took my car back on 7-10-2017 and the guy started check me out but stop to help a lady that got a car earlier. I sat waiting to be checked in but no one did. I had leave go to my appointment. I called back after my doctor appointment and the car was still not checked in. I called customer service and was told call back to the location and then my rental agreement was still not closed out. I wish that old manager could come back. The cars not clean as when the old manager was there and the customer service is not good either ! I rented a car on 12/21/2016 and had it 1 /22/2018 they didn't tell me that you can't have car more than 30 days that they will charge you daily rates . I have gave this enterprise chance after chances. So now they are charging over 600.00 for the extra week and 4 days .
7 years ago (23-01-2018)
A rental was scheduled for me via the other parties insurance. Unfortunately, there weren't enough people at the Bastrop facility for me to be picked up so the nice girl at Service King gave me a lift down the street. The gentleman was super nice when he told me that they didn't have any vehicles for me (due to the recent hurricane) so he gave me a lift back to work and told me as soon as he had one he would bring it up to my work for me. In less than an hour, I was signing for my rental, he had done exactly as promised. The return was even easier. I picked up my car from Service King and was informed their system matched up w/Enterprise and they would be notified I had picked up my own vehicle. Viola!
8 years ago (09-11-2017)
I don't know what I would do without Enterprise. When I have had to take my vehicle in for repairs, I still have to go to work and run errands, so I rent a car from Enterprise. I have rented from them several times and have had great experiences. The people who work there are always so friendly and they make a real effort to be sure you are completely satisfied with the car and the arrangements. I'm so glad Enterprise is in Bastrop!
8 years ago (22-07-2017)
Very pleased with the service and Great Customer Service by Rosemary at this location. I'm a regular customer and have had no problems at All.
8 years ago (08-09-2017)
We went this morning and the female blonde took both D.L.'s n Maria's debit card.She says I can't accept a debit the card because the address isn't local. We tell her yes it is twice.I told her my DL isnt n that's why we r putting Maria as Primary. Another employee says to me u have a bad attitude.I ignore him because we were dealing with the female.She noticed she had been looking at the wrong DL n the guy comes up n continues to b rude.So we tell her just get the information correct so we can get the rental n on our way.He looked n said ur attitude isn't going to get u no where.My friend Maria says nevermind we'll go somewhere else.N he said we don't need to rent ya a car.He had no business interfering n the first place.Had she looked at the debit card n DL's correctly we would've got the rental.Illiterate stupid blonde female.
8 years ago (27-09-2017)
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