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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1990 US-98, Daphne, AL 36526, USA
Phone: (251) 928-6810
State: Alabama
City: Daphne
Zip Code: 36526


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: 12:00 – 4:00 PM

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Reviews
Rented a car that was on empty. The car ran out of gas on the way to the Veterans Gas Station. Called and they put me on hold. Called again. Picked up and hung up. 3rd time they didn't answer. Had someone pick me up to get gas. Arrived back and they took knocked a few days off of the bill bc they were understaffed. Rented another car the following week. Attempted to pick it up. Ran 2 different cards. Their payment system was messed up and kicked my cards back which apparently locks your card out for 24 hours. Checked the funds and my card was processed twice. Both times for an amount that was more than the initial rental price. Showed them the charges, but it didn't show on their computer so their resolution was, "I don't know what to do; the charges should drop off." They agreed to open early the next day to help out. So 7:15 a.m. The office didn't open until after 7:30. I wasn't the only one waiting. Needed the car the night before so I lost half a day of meetings. That means I lost half a day of productivity. They offered me 25% off of my next rental. Hands down the most unreliable rental company I have ever used. I understand that problems happen, but the reluctance to not help resolve the fact I was charged $267.46 twice and didn't leave with a rental day of is most disheartening. The Foley branch is helping resolve it...a week later. Figure that out. Not slander if it's true. Js.
7 years ago (31-03-2018)
Non-electronic rear visibility is important to me. The 2018 Impala is very poor in this regard. Also the driver’s side window post restricts left turn visibility. Every other aspect of our rental experience was perfect as usual.
7 years ago (18-01-2018)
I have rented from this location several times. They are kind and take care of you. Always a positive experience.
7 years ago (23-03-2018)
The staff was fast and friendly! Loved them! The price was perfect and I loved the Maxima !!
7 years ago (04-04-2018)
Valerie was a pleasure to work with in a time when I wasn't very happy. I was in a car accident and had to get a rental car. She gave me the sweetest ride on the lot and I had to keep it for nearly two weeks. When I returned it she was very cheery and wanted to know what kind of car I bought. Enterprise is always a pleasure to rent from--great customer service every time!!
8 years ago (14-11-2017)
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