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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1820 W 87th St, Chicago, IL 60620, USA
Phone: (773) 239-3510
State: Illinois
City: Chicago
Zip Code: 60620


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
The customer service was awesome; Katari Powell really engage with her customers. She also explain things very well. Don was also a great help. The 87th Street Enterprise is my new home. Thank you enterprise for a great experience.
7 years ago (11-05-2018)
I've been loyal to Enterprise when it comes to car rentals even in purchasing my personal vehicle (Enterprise Car Sales). This last experience was a total disappointment. I had to rent a vehicle due to an accident in my Enterprise bought vehicle and had an accident claim. After the insurance pays their portion, which is enough to get a decent rental, a lot of HIDDEN FEES were added which costs me more money. After 20 days of driving my rental, I purchased a new car. I was told to leave my vehicle at the Dealership and it would be taken care of. Well, it was NOT. I ended up paying for 3 extra days. I did the proper thing and contacted Enterprise (where I got the rental from). I was told to contact another Enterprise (that was closer to the Dealership ) and the Dealership. Which I did. Lo and behold..... It took 3 days to retrieve the rental and I'm charged for their miscommunication. NO FAIR. I know it was only about $20.00 out of pocket but it's the principal and customer service could and should be handled a little more delicate. Some of the staff are just not professional enough to be in this field to deal with customers when a situation arise. MORE TRAINING PLEASE!!!
8 years ago (29-12-2017)
I had no trouble reserving a car online. The problem cane with using my debit card. When I reached the counter I was told I needed a utility bill if I was using a debit card. That would have been fine, but no one told me this when I registered online. I can't answer my cell phone at work, and probably wouldn't have answered a random number that didn't say Enterprise Car rental. An email however would have been easily seen. Needless to say, I don't just carry around utility bills, so I wound up taking Uber home. This info should be stated upon registration. The staff was courteous.
8 years ago (14-12-2017)
I have only had great experience with Enterprise. Friendly service, and reliable products. The staff is great.
7 years ago (21-03-2018)
Chris Howard was a great help and ppofessional employee. Overall it was a great experience
7 years ago (08-04-2018)
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