Thrifty Car Rental

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Address: 5700 S Cicero Ave, Chicago, IL 60638, USA

Phone: (877) 283-0898

Website

State: Illinois

City: Chicago

Zip Code: 60638

Opening Hours

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 10:00 PM
Sunday: 6:00 AM – 12:00 AM

Update Info

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Reviews

I would give zero stars if I could. I was accused of putting a crack in the windshield that was already there before I ever left the facility! Being the naive and trusting person that I am, I figured that they had already documented the crack and inspected the car before I left the parking garage. When I returned the car, they told me that it happened under MY watch and that I should have filled out the inspection report--the inspection report that i was never made aware of and no one mentioned to me that one even existed!!!! Good thing I didn't use their insurance plan because they will certainly be hearing from mine!!!!! Thoroughly inspect these cars before renting them...or better yet, go with another damn company altogether!!! There is a special place in hell for places like this. SMDH!

 7 years ago (29-09-2017)

My worst rental car experience in the world. Terrible service. Incompetent staff.

 7 years ago (28-04-2018)

Please read carefully, it may save you money! thrifty really sucks! I was charge for $96.40 being toll charge one and half months after the rental. After a few phone calls, I was told that $70something was to purchase a plate pass which gave unlimited toll access, plus $15 administration fee. I didn't  need unlimited access to free way since I only used a few times during my 10 days rental. No one at the pick up counter explained this to me. It's way too much and I highly doubted their honesty.  If you plan to rent a car with them, please do not purchase plate pass and ask their staff how the toll charge works. Be sure of everything before you leave the counter.

 8 years ago (30-11-2016)

Pay a little extra for a car from a company that has a shred of respect for their customers! Worst customer service experience I've ever had at a car rental facility. I had reserved everything in advance on-line using my check card, but when I gave it to him at the counter to swipe, he told me he couldn't run it as a credit card unless he ran a credit report on me. This is NOT the car rental counter person's job. All they need to do is swipe it and get the authorization saying it is approved. Checking my credit was the bank's job when they gave me the card.

 8 years ago (08-02-2017)

My story is long but I'm not going to go there.  All I'm going to say is they are GREAT!!!!!!!! I had so much trouble with enterprise. Thrifty came right on time. thank you

 8 years ago (11-11-2016)

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Thrifty Car Rental

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